Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103746
Purina Official Store
|
586322038574909131
GK-11-894145482
|
Instant Gojek - Instant Hemat
|
Order 29/09 21:03
OP 29/09 21:06
OB 30/09 08:45
|
by 01/10 01:06
On time
|
—
|
|
WHKUN/OUT/85672
Unilever Nutritions
|
586322007870899314
JY1852702513
|
Regular J&T - Express - COD
|
Order 29/09 21:03
OP 29/09 21:16
OB 30/09 14:01
|
by 30/09 23:59
On time
|
—
|
|
WHKNG/OUT/374810
Natasha Skincare Official Store
|
260929BB181TKM
SPXID063118432569
|
Regular Shopee Express - Standard
|
Order 29/09 21:03
OP 29/09 21:14
OB 30/09 13:34
|
by 30/09 23:59
On time
|
—
|
|
WHKNG/OUT/374809
Natasha Skincare Official Store
|
260929BB147Q50
SPXID066428464139
|
Regular Shopee Express - Standard
|
Order 29/09 21:03
OP 29/09 21:07
OB 30/09 13:35
|
by 30/09 23:59
On time
|
—
|
|
WHKUN/OUT/85671
Unilever Nutritions
|
586322162340758713
JY1841013463
|
Regular J&T - Express - COD
|
Order 29/09 21:03
OP 29/09 21:16
OB 30/09 11:40
|
by 30/09 23:59
On time
|
—
|
-
WHKPR/OUT/103746
Purina Official Store
Instant586322038574909131 · GK-11-894145482 · Gojek - Instant Hemat
Order 29/09 21:03 · OP 29/09 21:06 · OB 30/09 08:45
by 01/10 01:06On time -
WHKUN/OUT/85672
Unilever Nutritions
Regular586322007870899314 · JY1852702513 · J&T - Express - COD
Order 29/09 21:03 · OP 29/09 21:16 · OB 30/09 14:01
by 30/09 23:59On time -
WHKNG/OUT/374810
Natasha Skincare Official Store
Regular260929BB181TKM · SPXID063118432569 · Shopee Express - Standard
Order 29/09 21:03 · OP 29/09 21:14 · OB 30/09 13:34
by 30/09 23:59On time -
WHKNG/OUT/374809
Natasha Skincare Official Store
Regular260929BB147Q50 · SPXID066428464139 · Shopee Express - Standard
Order 29/09 21:03 · OP 29/09 21:07 · OB 30/09 13:35
by 30/09 23:59On time -
WHKUN/OUT/85671
Unilever Nutritions
Regular586322162340758713 · JY1841013463 · J&T - Express - COD
Order 29/09 21:03 · OP 29/09 21:16 · OB 30/09 11:40
by 30/09 23:59On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |