Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKUN/OUT/89345
Unilever Nutritions
|
586341269762639422
JY1884723454
|
Regular
J&T - Express - COD
|
Order 30/09 22:57
OP 30/09 23:15
OB 01/10 10:39
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89346
Unilever Nutritions
|
586341347158230782
JY1864043464
|
Regular
J&T - Express - COD
|
Order 30/09 22:57
OP 30/09 23:15
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203023
First Step Official Store
|
260930E1T4JHMB
SPXID060744509079
|
Regular
Shopee Express - Standard
|
Order 30/09 22:56
OP 30/09 23:13
OB 01/10 09:48
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203024
Pinkberry Official Store
|
586341315973448821
GTL7232401528
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:56
OP 30/09 23:13
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103920
Purina Official Store
|
260930E1RUHQUV
ID2605086033327
|
Instant
Shopee Express - Instant
|
Order 30/09 22:55
OP 30/09 22:58
OB 01/10 08:34
|
by 02/10 02:58
On time
|
—
|
|
WHKUN/OUT/89344
Unilever Nutritions
|
586341277918725771
GTL7231821528
|
Regular
GTL - Reguler
|
Order 30/09 22:55
OP 30/09 23:01
OB 01/10 15:37
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203022
Pinkberry Official Store
|
586341277050898313
JY1854142434
|
Regular
J&T - Express - COD
|
Order 30/09 22:55
OP 30/09 23:12
OB 01/10 09:28
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89343
Unilever Nutritions
|
586341302525658458
006914499261
|
Regular
SiCepat - Reguler - COD
|
Order 30/09 22:55
OP 30/09 23:01
OB 01/10 11:03
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89341
Unilever Nutritions
|
586341303507191565
JY1839272434
|
Regular
J&T - Express - COD
|
Order 30/09 22:54
OP 30/09 23:00
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203021
Pinkberry Official Store
|
586341248968066300
GTL7250861538
|
Regular
GTL - Next Day
|
Order 30/09 22:54
OP 30/09 22:58
OB 01/10 09:17
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|