Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKUN/OUT/89340
Unilever Nutritions
|
586341204133512375
GTL7228551608
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:53
OP 30/09 23:00
OB 01/10 15:47
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89337
Unilever Nutritions
|
586341239907059012
JY1859022424
|
Regular
J&T - Express - COD
|
Order 30/09 22:53
OP 30/09 23:00
OB 01/10 15:47
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89342
Unilever Nutritions
|
586341345835976141
570626585872
|
Regular
J&T Cargo
|
Order 30/09 22:53
OP 30/09 23:00
OB 01/10 11:55
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89338
Unilever Nutritions
|
586341345288619765
006914315961
|
Regular
SiCepat - Reguler
|
Order 30/09 22:52
OP 30/09 23:00
OB 01/10 15:00
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89339
Unilever Nutritions
|
586341204822492617
006914771361
|
Regular
SiCepat - Reguler
|
Order 30/09 22:52
OP 30/09 23:00
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375432
Natasha Skincare Official Store
|
260930E1HUCFMK
SPXID065779296829
|
Regular
Shopee Express - Standard
|
Order 30/09 22:51
OP 30/09 22:59
OB 01/10 09:19
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203043
Pinkberry Official Store
|
260930E1HRJ20V
CM69325811754
|
Regular
JNE Express - Reguler
|
Order 30/09 22:51
OP 01/10 00:13
OB 01/10 09:41
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89336
Unilever Nutritions
|
586341205980513480
570626585350
|
Regular
J&T Cargo
|
Order 30/09 22:51
OP 30/09 23:00
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89335
Unilever Nutritions
|
586341179194378088
JY1811562424
|
Regular
J&T - Express
|
Order 30/09 22:51
OP 30/09 23:00
OB 01/10 13:47
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89334
Unilever Nutritions
|
586341255200343232
006914528456
|
Regular
SiCepat - Reguler
|
Order 30/09 22:50
OP 30/09 23:00
OB 01/10 15:00
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|