Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/203020
Pinkberry Official Store
|
260930E1EEPB6F
SPXID065794871069
|
Regular
Shopee Express - Standard - COD
|
Order 30/09 22:49
OP 30/09 22:58
OB 01/10 08:55
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375526
Natasha Skincare Official Store
|
260930E1D0XWH8
SPXID06904527951A
|
Regular
Shopee Express - Standard
|
Order 30/09 22:49
OP 01/10 07:14
OB 01/10 09:32
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89333
Unilever Nutritions
|
586341181190735416
GTL7291751528
|
Regular
GTL - Reguler
|
Order 30/09 22:45
OP 30/09 23:00
OB 01/10 15:47
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203019
Pinkberry Official Store
|
260930E17443A7
SPXID062005782169
|
Regular
Shopee Express - Standard
|
Order 30/09 22:45
OP 30/09 22:57
OB 01/10 09:34
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89332
Unilever Nutritions
|
586341181079979570
570626291403
|
Regular
J&T Cargo - COD
|
Order 30/09 22:45
OP 30/09 23:00
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89331
Unilever Nutritions
|
586341091683828947
JY1843773424
|
Regular
J&T - Express - COD
|
Order 30/09 22:45
OP 30/09 23:00
OB 01/10 11:10
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89326
Unilever Nutritions
|
586341079262201695
006914216361
|
Regular
SiCepat - Reguler
|
Order 30/09 22:44
OP 30/09 23:00
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89328
Unilever Nutritions
|
586341077827093661
JY1812042414
|
Regular
J&T - Express - COD
|
Order 30/09 22:43
OP 30/09 23:00
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89327
Unilever Nutritions
|
586341115214595607
GTL7225561618
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:43
OP 30/09 23:00
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89325
Unilever Nutritions
|
586341195191584716
006914699861
|
Regular
SiCepat - Reguler
|
Order 30/09 22:41
OP 30/09 22:46
OB 01/10 15:47
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|