Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/203018
Pinkberry Official Store
|
260930E0NCKGWV
SPXID063616494089
|
Regular
Shopee Express - Standard
|
Order 30/09 22:35
OP 30/09 22:43
OB 01/10 09:34
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89318
Unilever Nutritions
|
586340971614078131
006914308356
|
Regular
SiCepat - Reguler
|
Order 30/09 22:35
OP 30/09 22:45
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89317
Unilever Nutritions
|
586340971515643072
JY1839302374
|
Regular
J&T - Express - COD
|
Order 30/09 22:35
OP 30/09 22:45
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89319
Unilever Nutritions
|
586341097426683023
006914831261
|
Regular
SiCepat - Reguler
|
Order 30/09 22:35
OP 30/09 22:45
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203017
Pinkberry Official Store
|
586340982650406442
JY1899252374
|
Regular
J&T - Express
|
Order 30/09 22:35
OP 30/09 22:43
OB 01/10 08:54
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89316
Unilever Nutritions
|
586341021296264383
GTL7206011608
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:35
OP 30/09 22:45
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89315
Unilever Nutritions
|
586340997344953667
JY1895982374
|
Regular
J&T - Express - COD
|
Order 30/09 22:34
OP 30/09 22:45
OB 01/10 14:02
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19501
MOTUL Indonesia Official Store
|
260930E0JXD1TG
3284238849985024861
|
Instant
Shopee Express - Sameday
|
Order 30/09 22:34
OP 30/09 23:16
OB 01/10 08:24
|
by 02/10 03:16
On time
|
—
|
|
WHKUN/OUT/89314
Unilever Nutritions
|
586340980640679826
006914840256
|
Regular
SiCepat - Reguler
|
Order 30/09 22:32
OP 30/09 22:45
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103919
Purina Official Store
|
260930E0FCY3SP
004667145153
|
Regular
SiCepat - HALU
|
Order 30/09 22:32
OP 30/09 22:49
OB 01/10 10:10
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|