Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/203010
First Step Official Store
|
260930DYCUKX20
SPXID061790842139
|
Regular
Shopee Express - Standard
|
Order 30/09 22:13
OP 30/09 22:28
OB 01/10 10:27
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375423
Natasha Skincare Official Store
|
260930DYBRBAY2
SPXID064706978359
|
Regular
Shopee Express - Standard
|
Order 30/09 22:12
OP 30/09 22:29
OB 01/10 10:08
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89293
Unilever Nutritions
|
586340638211016538
JY1897572304
|
Regular
J&T - Express - COD
|
Order 30/09 22:12
OP 30/09 22:16
OB 01/10 10:41
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203009
Pinkberry Official Store
|
260930DYAVP5KB
SPXID069438944019
|
Regular
Shopee Express - Standard - COD
|
Order 30/09 22:12
OP 30/09 22:28
OB 01/10 11:11
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89289
Unilever Nutritions
|
586340743210501916
GTL7294381518
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:11
OP 30/09 22:16
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89291
Unilever Nutritions
|
586340552655537961
570626510855
|
Regular
J&T Cargo - COD
|
Order 30/09 22:10
OP 30/09 22:16
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89292
Unilever Nutritions
|
586340590563067425
570626482714
|
Regular
J&T Cargo - COD
|
Order 30/09 22:10
OP 30/09 22:16
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375422
Natasha Skincare Official Store
|
260930DY70PMF9
SPXID064497776109
|
Regular
Shopee Express - Standard
|
Order 30/09 22:09
OP 30/09 22:14
OB 01/10 09:31
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89288
Unilever Nutritions
|
586340708515088201
JY1823803324
|
Regular
J&T - Express - COD
|
Order 30/09 22:09
OP 30/09 22:16
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89287
Unilever Nutritions
|
586340587830281664
JY1835782304
|
Regular
J&T - Express - COD
|
Order 30/09 22:09
OP 30/09 22:16
OB 01/10 13:48
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|