Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKUN/OUT/89285
Unilever Nutritions
|
586340597093729790
GTL7220681618
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:09
OP 30/09 22:16
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203007
Pinkberry Official Store
|
260930DY68UYEV
SPXID068560630419
|
Regular
Shopee Express - Standard
|
Order 30/09 22:09
OP 30/09 22:13
OB 01/10 10:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89286
Unilever Nutritions
|
586340617400059130
006914291261
|
Regular
SiCepat - Reguler - COD
|
Order 30/09 22:09
OP 30/09 22:16
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203006
Pinkberry Official Store
|
586340706943337902
GTL7253541528
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:08
OP 30/09 22:13
OB 01/10 08:58
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203008
Pinkberry Official Store
|
260930DY3UMTS3
SPXID069766377279
|
Regular
Shopee Express - Standard
|
Order 30/09 22:08
OP 30/09 22:13
OB 01/10 10:02
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89284
Unilever Nutritions
|
586340545222379187
JY1882843324
|
Regular
J&T - Express - COD
|
Order 30/09 22:08
OP 30/09 22:15
OB 01/10 13:49
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89280
Unilever Nutritions
|
586340492038014202
JY1820483324
|
Regular
J&T - Express - COD
|
Order 30/09 22:07
OP 30/09 22:15
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89282
Unilever Nutritions
|
586340584103774014
006914638261
|
Regular
SiCepat - Reguler - COD
|
Order 30/09 22:07
OP 30/09 22:15
OB 01/10 15:13
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89283
Unilever Nutritions
|
586340514477671880
JY1801233324
|
Regular
J&T - Express - COD
|
Order 30/09 22:07
OP 30/09 22:15
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89281
Unilever Nutritions
|
586340544437912829
JY1807523314
|
Regular
J&T - Express - COD
|
Order 30/09 22:07
OP 30/09 22:15
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|