Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/375418
Natasha Skincare Official Store
|
260930DXTAFNFX
SPXID068276630679
|
Regular
Shopee Express - Standard
|
Order 30/09 22:02
OP 30/09 22:14
OB 01/10 10:12
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203003
Pinkberry Official Store
|
260930DXRECDES
SPXID067090839559
|
Regular
Shopee Express - Standard - COD
|
Order 30/09 22:01
OP 30/09 22:13
OB 01/10 09:40
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203001
Pinkberry Official Store
|
260930DXREB5TD
SPXID065777834159
|
Regular
Shopee Express - Hemat - COD
|
Order 30/09 22:01
OP 30/09 22:13
OB 01/10 10:18
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89272
Unilever Nutritions
|
586340451465332155
JY1809953294
|
Regular
J&T - Express - COD
|
Order 30/09 22:01
OP 30/09 22:15
OB 01/10 10:42
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89273
Unilever Nutritions
|
586340486076073202
GTL7268971608
|
Regular
GTL - Reguler - COD
|
Order 30/09 22:01
OP 30/09 22:15
OB 01/10 11:19
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203002
Hose Official Store
|
260930DXQV9PKQ
SPXID062362985669
|
Regular
Shopee Express - Hemat - COD
|
Order 30/09 22:01
OP 30/09 22:13
OB 01/10 08:54
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89271
Unilever Nutritions
|
586340416110233118
JY1876612274
|
Regular
J&T - Express - COD
|
Order 30/09 22:01
OP 30/09 22:15
OB 01/10 09:41
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203000
Pinkberry Official Store
|
260930DXNTFVT6
SPXID067149655489
|
Regular
Shopee Express - Hemat - COD
|
Order 30/09 22:00
OP 30/09 22:13
OB 01/10 09:51
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89270
Unilever Nutritions
|
586340447486772798
006914066256
|
Regular
SiCepat - Reguler
|
Order 30/09 22:00
OP 30/09 22:15
OB 01/10 11:18
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202998
First Step Official Store
|
260930DXMQ6JR9
SPXID061832993089
|
Regular
Shopee Express - Hemat
|
Order 30/09 21:59
OP 30/09 22:13
OB 01/10 11:18
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|