Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/375417
Natasha Skincare Official Store
|
260930DXMM8QTW
SPXID064661010059
|
Regular
Shopee Express - Standard
|
Order 30/09 21:59
OP 30/09 22:14
OB 01/10 10:29
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103912
Purina Official Store
|
586340445703406834
JY1887303284
|
Regular
J&T - Express
|
Order 30/09 21:59
OP 30/09 22:05
OB 01/10 11:42
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202999
Pinkberry Official Store
|
260930DXKD76W9
SPXID066334865239
|
Regular
Shopee Express - Standard
|
Order 30/09 21:59
OP 30/09 22:13
OB 01/10 11:25
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202997
Pinkberry Official Store
|
260930DXKD5QPK
SPXID061850016699
|
Regular
Shopee Express - Hemat - COD
|
Order 30/09 21:58
OP 30/09 22:12
OB 01/10 08:55
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375416
Natasha Skincare Official Store
|
260930DXJKFVNH
SPXID063675460709
|
Regular
Shopee Express - Standard
|
Order 30/09 21:58
OP 30/09 22:14
OB 01/10 09:14
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375415
Natasha Skincare Official Store
|
260930DXJ63Q14
SPXID066159484629
|
Regular
Shopee Express - Standard - COD
|
Order 30/09 21:58
OP 30/09 22:14
OB 01/10 10:03
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89269
Unilever Nutritions
|
586340407917512351
JY1839082254
|
Regular
J&T - Express - COD
|
Order 30/09 21:58
OP 30/09 22:15
OB 01/10 11:18
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89268
Unilever Nutritions
|
586340368760866431
570626271267
|
Regular
J&T Cargo - COD
|
Order 30/09 21:57
OP 30/09 22:01
OB 01/10 15:13
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89267
Unilever Nutritions
|
586340358613927326
GTL7212951518
|
Regular
GTL - Reguler - COD
|
Order 30/09 21:57
OP 30/09 22:01
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKBB/OUT/03570
Nox Official Shop
|
260930DXGFQA79
SPXID065407295919
|
Regular
Shopee Express - Standard
|
Order 30/09 21:57
OP 30/09 22:12
OB 01/10 12:44
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |