Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/375412
Natasha Skincare Official Store
|
586340307276760220
JY1882313274
|
Regular
J&T - Express - COD
|
Order 30/09 21:53
OP 30/09 21:59
OB 01/10 09:30
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89255
Unilever Nutritions
|
586340254237427412
JY1884173264
|
Regular
J&T - Express - COD
|
Order 30/09 21:52
OP 30/09 22:01
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89254
Unilever Nutritions
|
586340327302530938
JY1825043264
|
Regular
J&T - Express - COD
|
Order 30/09 21:52
OP 30/09 22:01
OB 01/10 16:33
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19495
MOTUL Indonesia Official Store
|
260930DX7PCVKV
SPXID063829390279
|
Regular
Shopee Express - Hemat
|
Order 30/09 21:52
OP 30/09 22:07
OB 01/10 09:29
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103911
Purina Official Store
|
260930DX72E60T
CM13675925334
|
Regular
JNE Express - Reguler
|
Order 30/09 21:52
OP 30/09 22:04
OB 01/10 09:00
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89258
Unilever Nutritions
|
586340292272228142
JY1847133274
|
Regular
J&T - Express
|
Order 30/09 21:52
OP 30/09 22:01
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89253
Unilever Nutritions
|
586340289288439571
GTL7289301598
|
Regular
GTL - Reguler - COD
|
Order 30/09 21:52
OP 30/09 22:01
OB 01/10 14:07
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103910
Purina Official Store
|
260930DX66PBK5
CM67358709971
|
Regular
JNE Express - Reguler
|
Order 30/09 21:51
OP 30/09 22:04
OB 01/10 10:41
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375410
Naavagreen Official Shop
|
586340288185468761
JY1853912244
|
Regular
J&T - Express
|
Order 30/09 21:51
OP 30/09 21:59
OB 01/10 11:38
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375411
Natasha Skincare Official Store
|
586340322945107469
GTL7274661518
|
Regular
GTL - Next Day
|
Order 30/09 21:51
OP 30/09 21:59
OB 01/10 09:19
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|