Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/375409
Natasha Skincare Official Store
|
260930DX3QJQCV
SPXID067288586099
|
Regular
Shopee Express - Hemat
|
Order 30/09 21:50
OP 30/09 21:59
OB 01/10 09:35
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89251
Unilever Nutritions
|
586340307347211319
GTL7249291598
|
Regular
GTL - Reguler - COD
|
Order 30/09 21:50
OP 30/09 22:01
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKRB/OUT/28634
Raine Beauty Official Shop
|
586340237964248228
006914004662
|
Regular
SiCepat - Reguler
|
Order 30/09 21:50
OP 01/10 08:46
OB 01/10 10:57
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89249
Unilever Nutritions
|
586340285141517416
JY1850722234
|
Regular
J&T - Express - COD
|
Order 30/09 21:49
OP 30/09 22:00
OB 01/10 10:40
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89248
Unilever Nutritions
|
586340146082842226
JY1819822224
|
Regular
J&T - Express - COD
|
Order 30/09 21:48
OP 30/09 22:00
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/91587
Unilever Nutritions
|
586340207926478357
006914886074
|
Regular
SiCepat - Reguler
|
Order 30/09 21:48
OP 01/10 16:00
OB 01/10 17:52
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89247
Unilever Nutritions
|
586340233293825407
570626483897
|
Regular
J&T Cargo - COD
|
Order 30/09 21:47
OP 30/09 22:00
OB 01/10 11:18
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89245
Unilever Nutritions
|
586340176292709953
GTL7226651608
|
Regular
GTL - Reguler - COD
|
Order 30/09 21:47
OP 30/09 22:00
OB 01/10 10:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/91480
Unilever Nutritions
|
586340163787261427
006914137978
|
Regular
SiCepat - Reguler
|
Order 30/09 21:47
OP 01/10 14:47
OB 01/10 17:52
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89244
Unilever Nutritions
|
586340212644153298
JY1804843244
|
Regular
J&T - Express - COD
|
Order 30/09 21:47
OP 30/09 22:00
OB 01/10 10:41
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |