Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKUN/OUT/89243
Unilever Nutritions
|
586340159927780984
JY1812082224
|
Regular
J&T - Express - COD
|
Order 30/09 21:46
OP 30/09 22:00
OB 01/10 10:56
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89246
Unilever Nutritions
|
586340140188993159
006914615761
|
Regular
SiCepat - Reguler
|
Order 30/09 21:46
OP 30/09 22:00
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89242
Unilever Nutritions
|
586340247274161413
JY1819202224
|
Regular
J&T - Express - COD
|
Order 30/09 21:46
OP 30/09 22:00
OB 01/10 15:13
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202995
Pinkberry Official Store
|
260930DWUP38DY
SPXID060830642029
|
Regular
Shopee Express - Standard - COD
|
Order 30/09 21:45
OP 30/09 21:58
OB 01/10 10:05
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375408
Natasha Skincare Official Store
|
586340174731052557
GTL7246311608
|
Regular
GTL - Next Day
|
Order 30/09 21:45
OP 30/09 21:59
OB 01/10 10:30
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375407
Natasha Skincare Official Store
|
586340246528427590
GTL7238771518
|
Regular
GTL - Reguler
|
Order 30/09 21:44
OP 30/09 21:59
OB 01/10 10:22
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202994
Pinkberry Official Store
|
586340156865152632
GTL7278301518
|
Regular
GTL - Reguler
|
Order 30/09 21:44
OP 30/09 21:58
OB 01/10 09:23
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202993
Hose Official Store
|
586340245851047123
JY1841233244
|
Regular
J&T - Express - COD
|
Order 30/09 21:43
OP 30/09 21:58
OB 01/10 08:57
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89241
Unilever Nutritions
|
586340170235807233
JY1878842214
|
Regular
J&T - Express - COD
|
Order 30/09 21:43
OP 30/09 22:00
OB 01/10 11:38
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89239
Unilever Nutritions
|
586340096878085354
JY1879602214
|
Regular
J&T - Express - COD
|
Order 30/09 21:42
OP 30/09 22:00
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|