Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/202992
Pinkberry Official Store
|
260930DWNQBC06
SPXID061171890329
|
Regular
Shopee Express - Hemat
|
Order 30/09 21:42
OP 30/09 21:58
OB 01/10 10:03
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375406
Natasha Skincare Official Store
|
586340149402109919
JY1810392214
|
Regular
J&T - Express
|
Order 30/09 21:42
OP 30/09 21:59
OB 01/10 10:04
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89240
Unilever Nutritions
|
586340150145419111
JY1808963224
|
Regular
J&T - Express - COD
|
Order 30/09 21:41
OP 30/09 22:00
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89238
Unilever Nutritions
|
586340125851026716
GTL7211181518
|
Regular
GTL - Reguler - COD
|
Order 30/09 21:41
OP 30/09 21:46
OB 01/10 11:55
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375405
Natasha Skincare Official Store
|
586340092093040244
JY1881963224
|
Regular
J&T - Express - COD
|
Order 30/09 21:40
OP 30/09 21:44
OB 01/10 09:36
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375404
Natasha Skincare Official Store
|
586340054066365714
JY1805013224
|
Regular
J&T - Express - COD
|
Order 30/09 21:40
OP 30/09 21:44
OB 01/10 09:32
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/202991
Pinkberry Official Store
|
260930DWHA6307
SPXID066409861329
|
Regular
Shopee Express - Standard
|
Order 30/09 21:39
OP 30/09 21:43
OB 01/10 11:44
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89237
Unilever Nutritions
|
586340017457956068
006914854761
|
Regular
SiCepat - Reguler - COD
|
Order 30/09 21:39
OP 30/09 21:46
OB 01/10 11:55
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89236
Unilever Nutritions
|
586340018262738876
JY1889503224
|
Regular
J&T - Express - COD
|
Order 30/09 21:39
OP 30/09 21:46
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89235
Unilever Nutritions
|
586340052578502471
GTL7271141518
|
Regular
GTL - Reguler
|
Order 30/09 21:38
OP 30/09 21:46
OB 01/10 14:30
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|