Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/202990
Pinkberry Official Store
|
586339970294646665
GTL7227441598
|
Regular
GTL - Next Day
|
Order 30/09 21:33
OP 30/09 21:43
OB 01/10 09:46
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89227
Unilever Nutritions
|
586339925558658333
JY1886593194
|
Regular
J&T - Express - COD
|
Order 30/09 21:31
OP 30/09 21:45
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375400
Natasha Skincare Official Store
|
260930DW29GY0D
SPXID065420839919
|
Regular
Shopee Express - Hemat
|
Order 30/09 21:31
OP 30/09 21:44
OB 01/10 09:17
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89226
Unilever Nutritions
|
586339906950825703
006914513661
|
Regular
SiCepat - Reguler
|
Order 30/09 21:31
OP 30/09 21:45
OB 01/10 11:14
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375399
Natasha Skincare Official Store
|
260930DW14CAN4
SPXID066779534189
|
Regular
Shopee Express - Standard
|
Order 30/09 21:30
OP 30/09 21:44
OB 01/10 10:26
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89225
Unilever Nutritions
|
586339886934951375
JY1866833194
|
Regular
J&T - Express - COD
|
Order 30/09 21:30
OP 30/09 21:45
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375496
Natasha Skincare Official Store
|
586339978772187021
006914438263
|
Regular
SiCepat - Reguler
|
Order 30/09 21:30
OP 01/10 06:44
OB 01/10 10:04
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89224
Unilever Nutritions
|
586339960702601029
JY1878672174
|
Regular
J&T - Express
|
Order 30/09 21:30
OP 30/09 21:45
OB 01/10 16:54
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103909
Purina Official Store
|
260930DVYC3MG9
ID2697992974827
|
Instant
Shopee Express - Instant
|
Order 30/09 21:29
OP 30/09 21:32
OB 01/10 08:39
|
by 02/10 01:32
On time
|
—
|
|
WHKNG/OUT/375398
Natasha Skincare Official Store
|
586339921369138734
GTL7238121508
|
Regular
GTL - Reguler - COD
|
Order 30/09 21:29
OP 30/09 21:44
OB 01/10 09:26
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|