Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/375942
Natasha Skincare Official Store
|
260930DVXXPVDR
SPXID06875079227A
|
Regular
Shopee Express - Standard
|
Order 30/09 21:29
OP 01/10 20:29
OB 02/10 09:15
|
by 02/10 23:59
On time
|
—
|
|
WHKUN/OUT/89275
Unilever Nutritions
|
586340000434783373
006914916261
|
Regular
SiCepat - Reguler
|
Order 30/09 21:29
OP 30/09 22:15
OB 01/10 10:38
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89222
Unilever Nutritions
|
586339812452042520
JY1894602174
|
Regular
J&T - Express - COD
|
Order 30/09 21:29
OP 30/09 21:45
OB 01/10 09:42
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89223
Unilever Nutritions
|
586339903859492759
JY1809933184
|
Regular
J&T - Express - COD
|
Order 30/09 21:28
OP 30/09 21:45
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89219
Unilever Nutritions
|
586339880191165862
JY1854132164
|
Regular
J&T - Express - COD
|
Order 30/09 21:28
OP 30/09 21:31
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89220
Unilever Nutritions
|
586339998229103979
JY1832782164
|
Regular
J&T - Express - COD
|
Order 30/09 21:28
OP 30/09 21:45
OB 01/10 15:13
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89218
Unilever Nutritions
|
586339901682517158
JY1883813194
|
Regular
J&T - Express - COD
|
Order 30/09 21:28
OP 30/09 21:31
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89221
Unilever Nutritions
|
586339864479106339
JY1894752164
|
Regular
J&T - Express - COD
|
Order 30/09 21:28
OP 30/09 21:45
OB 01/10 15:01
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89216
Unilever Nutritions
|
586339845936088739
006914975661
|
Regular
SiCepat - Reguler
|
Order 30/09 21:27
OP 30/09 21:31
OB 01/10 14:01
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103908
Purina Official Store
|
260930DVTV2RYV
ID268227851769G
|
Instant
Shopee Express - Instant
|
Order 30/09 21:27
OP 30/09 21:30
OB 01/10 08:27
|
by 02/10 01:30
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|