Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKUN/OUT/89217
Unilever Nutritions
|
586339827260753810
JY1888033184
|
Regular
J&T - Express
|
Order 30/09 21:27
OP 30/09 21:31
OB 01/10 14:19
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89211
Unilever Nutritions
|
586339808623101381
570626547692
|
Regular
J&T Cargo - COD
|
Order 30/09 21:26
OP 30/09 21:31
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89213
Unilever Nutritions
|
586339805553264619
570626276929
|
Regular
J&T Cargo - COD
|
Order 30/09 21:26
OP 30/09 21:31
OB 01/10 15:05
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89215
Unilever Nutritions
|
586339859650872870
570626326985
|
Regular
J&T Cargo - COD
|
Order 30/09 21:26
OP 30/09 21:31
OB 01/10 15:48
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19493
MOTUL Indonesia Official Store
|
586339839897535990
006914419860
|
Regular
SiCepat - Reguler
|
Order 30/09 21:25
OP 30/09 21:36
OB 01/10 09:29
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19494
MOTUL Indonesia Official Store
|
260930DVQP1VQJ
SPXID061803608149
|
Regular
Shopee Express - Standard
|
Order 30/09 21:25
OP 30/09 21:37
OB 01/10 09:55
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89214
Unilever Nutritions
|
586339791881536836
570626326843
|
Regular
J&T Cargo - COD
|
Order 30/09 21:25
OP 30/09 21:31
OB 01/10 13:18
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89250
Unilever Nutritions
|
586339806223828811
006914491161
|
Regular
SiCepat - Reguler
|
Order 30/09 21:25
OP 30/09 22:00
OB 01/10 11:18
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89207
Unilever Nutritions
|
586339765866104590
JY1825633174
|
Regular
J&T - Express - COD
|
Order 30/09 21:24
OP 30/09 21:31
OB 01/10 09:42
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89206
Unilever Nutritions
|
586339802404915156
570626250063
|
Regular
J&T Cargo - COD
|
Order 30/09 21:24
OP 30/09 21:31
OB 01/10 15:05
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|