Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/375439
Natasha Skincare Official Store
|
586341831607683044
JY1810872564
|
Regular
J&T - Express
|
Order 30/09 23:38
OP 30/09 23:44
OB 01/10 09:18
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203039
Pinkberry Official Store
|
586341785788319084
JY1869083574
|
Regular
J&T - Express
|
Order 30/09 23:38
OP 30/09 23:43
OB 01/10 09:58
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19505
MOTUL Indonesia Official Store
|
261001E438UUSD
SPXID06145594715A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:37
OP 30/09 23:51
OB 01/10 09:29
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89384
Unilever Nutritions
|
586341793042171739
JY1882763584
|
Regular
J&T - Express - COD
|
Order 30/09 23:36
OP 30/09 23:45
OB 01/10 15:54
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203038
Pinkberry Official Store
|
586341830027215975
JY1820733584
|
Regular
J&T - Express - COD
|
Order 30/09 23:36
OP 30/09 23:43
OB 01/10 09:45
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89383
Unilever Nutritions
|
586341576051230539
JY1886923574
|
Regular
J&T - Express
|
Order 30/09 23:36
OP 30/09 23:45
OB 01/10 09:44
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375437
Natasha Skincare Official Store
|
261001E40YE78T
SPXID06571430895A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:36
OP 30/09 23:44
OB 01/10 10:02
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375967
Natasha Skincare Official Store
|
261001E3YJK7YK
SPXID06355265064A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:35
OP 01/10 21:14
OB 02/10 09:34
|
by 02/10 23:59
On time
|
—
|
|
WHKSU/OUT/203037
Pinkberry Official Store
|
261001E3XQX0JK
SPXID06184833550A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:34
OP 30/09 23:43
OB 01/10 09:26
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89382
Unilever Nutritions
|
586341781337965926
JY1876642554
|
Regular
J&T - Express - COD
|
Order 30/09 23:34
OP 30/09 23:45
OB 01/10 16:54
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|