Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/203031
Pinkberry Official Store
|
261001E38VUFU8
SPXID06265116023A
|
Regular
Shopee Express - Hemat
|
Order 30/09 23:22
OP 30/09 23:28
OB 01/10 09:55
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/92221
Unilever Nutritions
|
586341639052691135
006914830582
|
Regular
SiCepat - Reguler
|
Order 30/09 23:20
OP 01/10 22:16
OB 02/10 11:09
|
by 02/10 23:59
On time
|
—
|
|
WHKPR/OUT/103924
Purina Official Store
|
261001E35D7XNU
CM95426302408
|
Regular
JNE Express - Reguler
|
Order 30/09 23:20
OP 30/09 23:34
OB 01/10 09:05
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19502
MOTUL Indonesia Official Store
|
586341608302675367
JY1835732514
|
Regular
J&T - Express
|
Order 30/09 23:20
OP 30/09 23:36
OB 01/10 09:30
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89371
Unilever Nutritions
|
586341594155418968
JY1804453534
|
Regular
J&T - Express - COD
|
Order 30/09 23:20
OP 30/09 23:30
OB 01/10 11:25
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89370
Unilever Nutritions
|
586341615506917224
JY1829033524
|
Regular
J&T - Express - COD
|
Order 30/09 23:19
OP 30/09 23:30
OB 01/10 15:49
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89368
Unilever Nutritions
|
586341600295290860
JY1859372494
|
Regular
J&T - Express - COD
|
Order 30/09 23:17
OP 30/09 23:30
OB 01/10 14:20
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203030
First Step Official Store
|
261001E2XKU559
SPXID06788652118A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:16
OP 30/09 23:28
OB 01/10 09:32
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89369
Unilever Nutritions
|
586341636661872078
GTL7241651628
|
Regular
GTL - Reguler
|
Order 30/09 23:16
OP 30/09 23:30
OB 01/10 16:54
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89367
Unilever Nutritions
|
586341521211885365
JY1878672494
|
Regular
J&T - Express - COD
|
Order 30/09 23:15
OP 30/09 23:30
OB 01/10 13:48
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|