Scorecard Outbound

Calculated 09 Nov, 19:20 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,150 orders

On time

Late

Remark

Orders % KPI

134,135 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,273 orders

On time

Late

Remark

Orders % KPI

132,263 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders

On time

Late

Remark

Orders % KPI

1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 138,150 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKSU/OUT/202482 Hose Official Store	260930CCU2E797 11004444379881	Regular AnterAja - Economy - COD	Order 30/09 07:08 OP 30/09 07:12 OB 30/09 11:00	by 30/09 23:59 On time	—
WHKUN/OUT/87050 Unilever Nutritions	586327181376718234 JY1846524823	Regular J&T - Express - COD	Order 30/09 07:08 OP 30/09 07:16 OB 30/09 20:19	by 30/09 23:59 On time	—
WHKUN/OUT/87063 Unilever Nutritions	586327239403340819 GTL7241640958	Regular GTL - Reguler	Order 30/09 07:08 OP 30/09 07:16 OB 30/09 10:53	by 30/09 23:59 On time	—
WHKUN/OUT/87052 Unilever Nutritions	586327102397776984 GTL7296700858	Regular GTL - Reguler - COD	Order 30/09 07:08 OP 30/09 07:16 OB 30/09 11:15	by 30/09 23:59 On time	—
WHKUN/OUT/87053 Unilever Nutritions	586327166365632200 GTL7283220948	Regular GTL - Reguler - COD	Order 30/09 07:08 OP 30/09 07:16 OB 30/09 11:15	by 30/09 23:59 On time	—

WHKSU/OUT/202482

Hose Official Store

Regular

260930CCU2E797 · 11004444379881 · AnterAja - Economy - COD

Order 30/09 07:08 · OP 30/09 07:12 · OB 30/09 11:00

by 30/09 23:59
On time
WHKUN/OUT/87050

Unilever Nutritions

Regular

586327181376718234 · JY1846524823 · J&T - Express - COD

Order 30/09 07:08 · OP 30/09 07:16 · OB 30/09 20:19

by 30/09 23:59
On time
WHKUN/OUT/87063

Unilever Nutritions

Regular

586327239403340819 · GTL7241640958 · GTL - Reguler

Order 30/09 07:08 · OP 30/09 07:16 · OB 30/09 10:53

by 30/09 23:59
On time
WHKUN/OUT/87052

Unilever Nutritions

Regular

586327102397776984 · GTL7296700858 · GTL - Reguler - COD

Order 30/09 07:08 · OP 30/09 07:16 · OB 30/09 11:15

by 30/09 23:59
On time
WHKUN/OUT/87053

Unilever Nutritions

Regular

586327166365632200 · GTL7283220948 · GTL - Reguler - COD

Order 30/09 07:08 · OP 30/09 07:16 · OB 30/09 11:15

by 30/09 23:59
On time

138150 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
1	09 Sept 2026	Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO