Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103923
Purina Official Store
|
261001E2U38N5M
CM50543633131
|
Regular
JNE Express - Reguler
|
Order 30/09 23:14
OP 30/09 23:19
OB 01/10 14:37
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89366
Unilever Nutritions
|
586341587522847962
JY1805033514
|
Regular
J&T - Express - COD
|
Order 30/09 23:14
OP 30/09 23:30
OB 01/10 15:49
|
by 01/10 23:59
On time
|
—
|
|
WHKNG/OUT/375434
Natasha Skincare Official Store
|
586341564961228492
JY1899172494
|
Regular
J&T - Express - COD
|
Order 30/09 23:13
OP 30/09 23:29
OB 01/10 09:21
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89365
Unilever Nutritions
|
586341501738649233
JY1859572494
|
Regular
J&T - Express - COD
|
Order 30/09 23:12
OP 30/09 23:30
OB 01/10 11:20
|
by 01/10 23:59
On time
|
—
|
|
WHKMO/OUT/19500
MOTUL Indonesia Official Store
|
261001E2NNQBUJ
SPXID06901328814A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:11
OP 30/09 23:21
OB 01/10 09:29
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89363
Unilever Nutritions
|
586341491766822448
JY1895012484
|
Regular
J&T - Express - COD
|
Order 30/09 23:11
OP 30/09 23:16
OB 01/10 15:00
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89364
Unilever Nutritions
|
586341497940378804
JY1812112494
|
Regular
J&T - Express - COD
|
Order 30/09 23:11
OP 30/09 23:16
OB 01/10 09:44
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89362
Unilever Nutritions
|
586341472064406629
JY1871442484
|
Regular
J&T - Express - COD
|
Order 30/09 23:09
OP 30/09 23:16
OB 01/10 10:41
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89359
Unilever Nutritions
|
586341465524044862
JY1845023494
|
Regular
J&T - Express - COD
|
Order 30/09 23:09
OP 30/09 23:16
OB 01/10 09:44
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89360
Unilever Nutritions
|
586341442595685990
570626309565
|
Regular
J&T Cargo - COD
|
Order 30/09 23:08
OP 30/09 23:16
OB 01/10 14:58
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|