Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKUN/OUT/89361
Unilever Nutritions
|
586341455271331668
JY1820743504
|
Regular
J&T - Express - COD
|
Order 30/09 23:08
OP 30/09 23:16
OB 01/10 09:43
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89358
Unilever Nutritions
|
586341403742012911
JY1845883484
|
Regular
J&T - Express - COD
|
Order 30/09 23:06
OP 30/09 23:15
OB 01/10 15:00
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89357
Unilever Nutritions
|
586341435152828154
JY1818892464
|
Regular
J&T - Express - COD
|
Order 30/09 23:05
OP 30/09 23:15
OB 01/10 15:13
|
by 01/10 23:59
On time
|
—
|
|
WHKPR/OUT/103922
Purina Official Store
|
261001E2ARPV10
ID260838701184B
|
Instant
Shopee Express - Instant
|
Order 30/09 23:05
OP 30/09 23:08
OB 01/10 08:22
|
by 02/10 03:08
On time
|
—
|
|
WHKSU/OUT/203028
Pinkberry Official Store
|
261001E28CCTGM
SPXID06156321456A
|
Regular
Shopee Express - Standard
|
Order 30/09 23:04
OP 30/09 23:13
OB 01/10 09:45
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89356
Unilever Nutritions
|
586341363345818709
JY1832752454
|
Regular
J&T - Express - COD
|
Order 30/09 23:03
OP 30/09 23:15
OB 01/10 16:54
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89355
Unilever Nutritions
|
586341355612833012
GTL7275251528
|
Regular
GTL - Reguler - COD
|
Order 30/09 23:02
OP 30/09 23:15
OB 01/10 15:00
|
by 01/10 23:59
On time
|
—
|
|
WHKSU/OUT/203027
First Step Official Store
|
586341364778108804
JY1868413464
|
Regular
J&T - Express
|
Order 30/09 23:02
OP 30/09 23:13
OB 01/10 10:06
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89352
Unilever Nutritions
|
586341375546328667
JY1895802454
|
Regular
J&T - Express - COD
|
Order 30/09 23:00
OP 30/09 23:15
OB 01/10 11:20
|
by 01/10 23:59
On time
|
—
|
|
WHKUN/OUT/89354
Unilever Nutritions
|
586341428823688493
570626507176
|
Regular
J&T Cargo - COD
|
Order 30/09 23:00
OP 30/09 23:15
OB 01/10 15:13
|
by 01/10 23:59
On time
|
—
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |