Scorecard Outbound

Calculated 28 Oct, 15:17 · Refresh

Export September 2025

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2025. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

76,061 orders

On time

Late

Remark

Orders % KPI

75,722 99.55% 99.90% 339 0.45% 0.10% 0 99.55% 99.90%

Regular

74,299 orders

On time

Late

Remark

Orders % KPI

73,981 99.57% 99.90% 318 0.43% 0.10% 0 99.57% 99.90%

Instant

1,762 orders

On time

Late

Remark

Orders % KPI

1,741 98.81% 99.90% 21 1.19% 0.10% 0 98.81% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 76,107 Late 339 Regular late 318 Instant late 21 Needs remark 339 Instant · scored 1,762 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKPR/OUT/18600 Purina Official Store	251001UMWKFCAP SD-2-0HY7CRH3H1KGFHN23WJ7	Instant Grab Express - Same Day	Order 30/09 23:49 OP 01/10 00:04 OB 01/10 09:59	by 01/10 13:00 On time	—
WHKPR/OUT/18596 Purina Official Store	251001UKSYU9QB SD-2-0HY7CRH3H1ZB9X4HW2N5	Instant Grab Express - Same Day	Order 30/09 23:29 OP 30/09 23:35 OB 01/10 09:58	by 02/10 03:35 On time	—
WHKPR/OUT/18589 Purina Official Store	250930UJ19XHX3 SD-2-0HY7CRH3H1P8GYLY3HZ5	Instant Grab Express - Same Day	Order 30/09 22:58 OP 30/09 23:04 OB 01/10 09:58	by 02/10 03:04 On time	—
WHKSU/OUT/31889 Pinkberry Official Store	250930UH3TPT91 2767625109949440272	Instant Grab Express - Instant	Order 30/09 22:41 OP 30/09 22:57 OB 01/10 09:42	by 02/10 02:57 On time	—
WHKSU/OUT/31887 Pinkberry Official Store	250930UGTYFS41 2767625020328960272	Instant Shopee Express - Instant	Order 30/09 22:36 OP 30/09 22:43 OB 01/10 09:41	by 02/10 02:43 On time	—

WHKPR/OUT/18600

Purina Official Store

Instant

251001UMWKFCAP · SD-2-0HY7CRH3H1KGFHN23WJ7 · Grab Express - Same Day

Order 30/09 23:49 · OP 01/10 00:04 · OB 01/10 09:59

by 01/10 13:00
On time
WHKPR/OUT/18596

Purina Official Store

Instant

251001UKSYU9QB · SD-2-0HY7CRH3H1ZB9X4HW2N5 · Grab Express - Same Day

Order 30/09 23:29 · OP 30/09 23:35 · OB 01/10 09:58

by 02/10 03:35
On time
WHKPR/OUT/18589

Purina Official Store

Instant

250930UJ19XHX3 · SD-2-0HY7CRH3H1P8GYLY3HZ5 · Grab Express - Same Day

Order 30/09 22:58 · OP 30/09 23:04 · OB 01/10 09:58

by 02/10 03:04
On time
WHKSU/OUT/31889

Pinkberry Official Store

Instant

250930UH3TPT91 · 2767625109949440272 · Grab Express - Instant

Order 30/09 22:41 · OP 30/09 22:57 · OB 01/10 09:42

by 02/10 02:57
On time
WHKSU/OUT/31887

Pinkberry Official Store

Instant

250930UGTYFS41 · 2767625020328960272 · Shopee Express - Instant

Order 30/09 22:36 · OP 30/09 22:43 · OB 01/10 09:41

by 02/10 02:43
On time

1762 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for September 2025.