Scorecard Outbound

Calculated 28 Oct, 14:56 · Refresh

Export January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Instant · scored 1,913 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/146730 Natasha Skincare Official Store	260131GHEH76J4 2941861047921152423	Instant Shopee Express - Instant	Order 31/01 21:21 OP 31/01 21:29 OB 01/02 10:14	by 03/02 01:29 On time	—
WHKWU/OUT/289476 Safi	260131GG7JT4T7 SD-2-0HY7CRH3H1W7BQWT48V8	Instant Grab Express - Same Day	Order 31/01 20:59 OP 31/01 21:17 OB 01/02 10:22	by 03/02 01:17 On time	—
WHKPR/OUT/48466 Purina Official Store	260131GFB5X739 2941845852188160688	Instant Shopee Express - Instant	Order 31/01 20:43 OP 31/01 20:50 OB 01/02 09:59	by 03/02 00:50 On time	—
WHKWU/OUT/289433 Safi	260131GEPF363K 2941833931533824410	Instant Shopee Express - Instant	Order 31/01 20:33 OP 31/01 20:48 OB 01/02 10:18	by 03/02 00:48 On time	—
WHKWU/OUT/289431 Wipro Unza Official Store	260131GEPTK3PT 2941832096573952653	Instant Shopee Express - Instant	Order 31/01 20:32 OP 31/01 20:48 OB 01/02 10:22	by 03/02 00:48 On time	—

WHKNG/OUT/146730

Natasha Skincare Official Store

Instant

260131GHEH76J4 · 2941861047921152423 · Shopee Express - Instant

Order 31/01 21:21 · OP 31/01 21:29 · OB 01/02 10:14

by 03/02 01:29
On time
WHKWU/OUT/289476

Safi

Instant

260131GG7JT4T7 · SD-2-0HY7CRH3H1W7BQWT48V8 · Grab Express - Same Day

Order 31/01 20:59 · OP 31/01 21:17 · OB 01/02 10:22

by 03/02 01:17
On time
WHKPR/OUT/48466

Purina Official Store

Instant

260131GFB5X739 · 2941845852188160688 · Shopee Express - Instant

Order 31/01 20:43 · OP 31/01 20:50 · OB 01/02 09:59

by 03/02 00:50
On time
WHKWU/OUT/289433

Safi

Instant

260131GEPF363K · 2941833931533824410 · Shopee Express - Instant

Order 31/01 20:33 · OP 31/01 20:48 · OB 01/02 10:18

by 03/02 00:48
On time
WHKWU/OUT/289431

Wipro Unza Official Store

Instant

260131GEPTK3PT · 2941832096573952653 · Shopee Express - Instant

Order 31/01 20:32 · OP 31/01 20:48 · OB 01/02 10:22

by 03/02 00:48
On time

1913 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.