Scorecard Outbound

Calculated 13 Nov, 05:37 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Instant · scored 1,913 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKWU/OUT/258419 Safi	260109J1P0XBA4 2909284643727872410	Instant Shopee Express - Instant	Order 09/01 08:11 OP 09/01 08:18 OB 09/01 11:12	by 09/01 13:00 On time	—
WHKWU/OUT/258388 Safi	260109J024NG0M 2909196948056576410	Instant Shopee Express - Instant	Order 09/01 07:42 OP 09/01 07:47 OB 09/01 09:42	by 09/01 13:00 On time	—
WHKPR/OUT/43410 Purina Official Store	260109HX5V9NTV 2909278230194688688	Instant Shopee Express - Instant	Order 09/01 07:08 OP 09/01 07:19 OB 09/01 11:17	by 09/01 13:00 On time	—
WHKWU/OUT/258343 Wipro Unza Official Store	260109HVK9VHB8 2909198218406400653	Instant Shopee Express - Sameday	Order 09/01 06:40 OP 09/01 06:47 OB 09/01 09:43	by 09/01 13:00 On time	—
WHKPR/OUT/43406 Purina Official Store	260109HSQW1617 2909194613091328688	Instant Shopee Express - Instant	Order 09/01 05:49 OP 09/01 06:04 OB 09/01 09:44	by 09/01 13:00 On time	—

WHKWU/OUT/258419

Safi

Instant

260109J1P0XBA4 · 2909284643727872410 · Shopee Express - Instant

Order 09/01 08:11 · OP 09/01 08:18 · OB 09/01 11:12

by 09/01 13:00
On time
WHKWU/OUT/258388

Safi

Instant

260109J024NG0M · 2909196948056576410 · Shopee Express - Instant

Order 09/01 07:42 · OP 09/01 07:47 · OB 09/01 09:42

by 09/01 13:00
On time
WHKPR/OUT/43410

Purina Official Store

Instant

260109HX5V9NTV · 2909278230194688688 · Shopee Express - Instant

Order 09/01 07:08 · OP 09/01 07:19 · OB 09/01 11:17

by 09/01 13:00
On time
WHKWU/OUT/258343

Wipro Unza Official Store

Instant

260109HVK9VHB8 · 2909198218406400653 · Shopee Express - Sameday

Order 09/01 06:40 · OP 09/01 06:47 · OB 09/01 09:43

by 09/01 13:00
On time
WHKPR/OUT/43406

Purina Official Store

Instant

260109HSQW1617 · 2909194613091328688 · Shopee Express - Instant

Order 09/01 05:49 · OP 09/01 06:04 · OB 09/01 09:44

by 09/01 13:00
On time

1913 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.