Scorecard Outbound

Calculated 13 Nov, 11:44 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Instant · scored 1,913 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKSU/OUT/79788 First Step Official Store	260107D5HA1F4S 2906384924551680611	Instant Shopee Express - Sameday	Order 07/01 09:37 OP 07/01 09:43 OB 07/01 10:03	by 07/01 13:43 On time	—
WHKNG/OUT/119318 Natasha Skincare Official Store	260107D37RARUA GK-11-849655596	Instant GoSend - Instant	Order 07/01 08:55 OP 07/01 08:59 OB 07/01 10:04	by 07/01 13:00 On time	—
WHKNG/OUT/119308 Natasha Skincare Official Store	260107D2CCU62A 2906377683069952423	Instant Shopee Express - Instant	Order 07/01 08:40 OP 07/01 08:59 OB 07/01 10:05	by 07/01 13:00 On time	—
WHKNG/OUT/119293 Naavagreen Official Shop	260107D1AHGW91 2906378662029824845	Instant Shopee Express - Instant	Order 07/01 08:21 OP 07/01 08:29 OB 07/01 10:05	by 07/01 13:00 On time	—
WHKWU/OUT/255974 Safi	260107D0T24U6R SD-2-0HY7CRH3H1ZJC4H4OVL5	Instant Grab Express - Same Day	Order 07/01 08:12 OP 07/01 08:17 OB 07/01 10:07	by 07/01 13:00 On time	—

WHKSU/OUT/79788

First Step Official Store

Instant

260107D5HA1F4S · 2906384924551680611 · Shopee Express - Sameday

Order 07/01 09:37 · OP 07/01 09:43 · OB 07/01 10:03

by 07/01 13:43
On time
WHKNG/OUT/119318

Natasha Skincare Official Store

Instant

260107D37RARUA · GK-11-849655596 · GoSend - Instant

Order 07/01 08:55 · OP 07/01 08:59 · OB 07/01 10:04

by 07/01 13:00
On time
WHKNG/OUT/119308

Natasha Skincare Official Store

Instant

260107D2CCU62A · 2906377683069952423 · Shopee Express - Instant

Order 07/01 08:40 · OP 07/01 08:59 · OB 07/01 10:05

by 07/01 13:00
On time
WHKNG/OUT/119293

Naavagreen Official Shop

Instant

260107D1AHGW91 · 2906378662029824845 · Shopee Express - Instant

Order 07/01 08:21 · OP 07/01 08:29 · OB 07/01 10:05

by 07/01 13:00
On time
WHKWU/OUT/255974

Safi

Instant

260107D0T24U6R · SD-2-0HY7CRH3H1ZJC4H4OVL5 · Grab Express - Same Day

Order 07/01 08:12 · OP 07/01 08:17 · OB 07/01 10:07

by 07/01 13:00
On time

1913 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.