Scorecard Outbound

Calculated 13 Nov, 11:44 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Instant · scored 1,913 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKWU/OUT/255863 Safi	260107CQHBB55Y SD-2-0HY7CRH3H13W4QRRQKX6	Instant Grab Express - Same Day	Order 07/01 05:26 OP 07/01 05:32 OB 07/01 10:02	by 07/01 13:00 On time	—
WHKWU/OUT/255825 Safi	260107CEHQE0EP SD-2-0HY7CRH3H1R1JRBRA8EZ	Instant Grab Express - Same Day	Order 07/01 02:45 OP 07/01 03:02 OB 07/01 10:12	by 07/01 13:00 On time	—
WHKWU/OUT/255786 Safi	260107C7QS6J9K 2906379890534912410	Instant Shopee Express - Instant	Order 07/01 00:44 OP 07/01 01:02 OB 07/01 10:06	by 07/01 13:00 On time	—
WHKWU/OUT/255772 Safi	260107C6N8VYFY 2906379965934080410	Instant Shopee Express - Instant	Order 07/01 00:24 OP 07/01 00:32 OB 07/01 10:07	by 07/01 13:00 On time	—
WHKPR/OUT/43064 Purina Official Store	581997696479757737 SD-2-0HY7BBUNJSAWM9QRNEH5	Instant Grab Express - Same Day	Order 06/01 23:54 OP 07/01 00:04 OB 07/01 10:08	by 07/01 13:00 On time	—

WHKWU/OUT/255863

Safi

Instant

260107CQHBB55Y · SD-2-0HY7CRH3H13W4QRRQKX6 · Grab Express - Same Day

Order 07/01 05:26 · OP 07/01 05:32 · OB 07/01 10:02

by 07/01 13:00
On time
WHKWU/OUT/255825

Safi

Instant

260107CEHQE0EP · SD-2-0HY7CRH3H1R1JRBRA8EZ · Grab Express - Same Day

Order 07/01 02:45 · OP 07/01 03:02 · OB 07/01 10:12

by 07/01 13:00
On time
WHKWU/OUT/255786

Safi

Instant

260107C7QS6J9K · 2906379890534912410 · Shopee Express - Instant

Order 07/01 00:44 · OP 07/01 01:02 · OB 07/01 10:06

by 07/01 13:00
On time
WHKWU/OUT/255772

Safi

Instant

260107C6N8VYFY · 2906379965934080410 · Shopee Express - Instant

Order 07/01 00:24 · OP 07/01 00:32 · OB 07/01 10:07

by 07/01 13:00
On time
WHKPR/OUT/43064

Purina Official Store

Instant

581997696479757737 · SD-2-0HY7BBUNJSAWM9QRNEH5 · Grab Express - Same Day

Order 06/01 23:54 · OP 07/01 00:04 · OB 07/01 10:08

by 07/01 13:00
On time

1913 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.