Scorecard Outbound

Calculated 13 Nov, 11:44 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Instant · scored 1,913 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKPR/OUT/42719 Purina Official Store	581968405580645820 GK-11-849335813	Instant GoSend - Same Day	Order 05/01 06:02 OP 05/01 07:04 OB 05/01 10:16	by 05/01 13:00 On time	—
WHKNG/OUT/117483 Natasha Skincare Official Store	2601057QMD87D7 2903525499399168423	Instant Shopee Express - Instant	Order 05/01 05:44 OP 05/01 05:59 OB 05/01 10:03	by 05/01 13:00 On time	—
WHKPR/OUT/42708 Purina Official Store	581968064887096464 GK-11-849334214	Instant GoSend - Instant	Order 05/01 04:43 OP 05/01 04:49 OB 05/01 10:12	by 05/01 13:00 On time	—
WHKWU/OUT/252859 Safi	2601057HDS2SPE GK-11-849332181	Instant GoSend - Same Day	Order 05/01 03:53 OP 05/01 04:02 OB 05/01 11:48	by 05/01 13:00 On time	—
WHKNG/OUT/117433 Natasha Skincare Official Store	26010575R6Q9UH ID269813334581C	Instant Grab Express - Instant	Order 05/01 00:25 OP 05/01 00:44 OB 05/01 12:16	by 05/01 13:00 On time	—

WHKPR/OUT/42719

Purina Official Store

Instant

581968405580645820 · GK-11-849335813 · GoSend - Same Day

Order 05/01 06:02 · OP 05/01 07:04 · OB 05/01 10:16

by 05/01 13:00
On time
WHKNG/OUT/117483

Natasha Skincare Official Store

Instant

2601057QMD87D7 · 2903525499399168423 · Shopee Express - Instant

Order 05/01 05:44 · OP 05/01 05:59 · OB 05/01 10:03

by 05/01 13:00
On time
WHKPR/OUT/42708

Purina Official Store

Instant

581968064887096464 · GK-11-849334214 · GoSend - Instant

Order 05/01 04:43 · OP 05/01 04:49 · OB 05/01 10:12

by 05/01 13:00
On time
WHKWU/OUT/252859

Safi

Instant

2601057HDS2SPE · GK-11-849332181 · GoSend - Same Day

Order 05/01 03:53 · OP 05/01 04:02 · OB 05/01 11:48

by 05/01 13:00
On time
WHKNG/OUT/117433

Natasha Skincare Official Store

Instant

26010575R6Q9UH · ID269813334581C · Grab Express - Instant

Order 05/01 00:25 · OP 05/01 00:44 · OB 05/01 12:16

by 05/01 13:00
On time

1913 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.