Scorecard Outbound

Calculated 12 Nov, 23:34 · Refresh

February 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in February 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

112,366 orders

On time

Late

Remark

Orders % KPI

106,368 94.66% 99.90% 5,998 5.34% 0.10% 0 94.66% 99.90%

Regular

110,073 orders

On time

Late

Remark

Orders % KPI

104,160 94.63% 99.90% 5,913 5.37% 0.10% 0 94.63% 99.90%

Instant

2,293 orders

On time

Late

Remark

Orders % KPI

2,208 96.29% 99.90% 85 3.71% 0.10% 0 96.29% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 112,446 Late 5,998 Regular late 5,913 Instant late 85 Needs remark 5,998 Instant · scored 2,293 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKPR/OUT/48982 Purina Official Store	260202MEANG004 SD-2-0HY7CRH3H13S8L1D6WL6	Instant Grab Express - Same Day	Order 02/02 10:36 OP 02/02 10:50 OB 02/02 11:40	by 02/02 14:50 On time	—
WHKPR/OUT/48981 Purina Official Store	260202ME78SH7V SD-2-0HY7CRH3H1CWR5INOYH8	Instant Grab Express - Same Day	Order 02/02 10:34 OP 02/02 10:50 OB 02/02 11:39	by 02/02 14:50 On time	—
WHKPR/OUT/48980 Purina Official Store	260202ME3FPSEE GK-11-855091923	Instant Grab Express - Same Day	Order 02/02 10:32 OP 02/02 10:50 OB 02/02 11:28	by 02/02 14:50 On time	—
WHKNG/OUT/149817 Natasha Skincare Official Store	260202MDVXU8X3 GK-11-855094388	Instant GoSend - Instant	Order 02/02 10:28 OP 02/02 10:45 OB 02/02 11:29	by 02/02 14:45 On time	—
WHKWU/OUT/293338 Safi	260202MD92QXDS SD-2-0HY7CRH3H1GUVPD17FL5	Instant GoSend - Same Day	Order 02/02 10:17 OP 02/02 10:35 OB 02/02 11:29	by 02/02 14:35 On time	—

WHKPR/OUT/48982

Purina Official Store

Instant

260202MEANG004 · SD-2-0HY7CRH3H13S8L1D6WL6 · Grab Express - Same Day

Order 02/02 10:36 · OP 02/02 10:50 · OB 02/02 11:40

by 02/02 14:50
On time
WHKPR/OUT/48981

Purina Official Store

Instant

260202ME78SH7V · SD-2-0HY7CRH3H1CWR5INOYH8 · Grab Express - Same Day

Order 02/02 10:34 · OP 02/02 10:50 · OB 02/02 11:39

by 02/02 14:50
On time
WHKPR/OUT/48980

Purina Official Store

Instant

260202ME3FPSEE · GK-11-855091923 · Grab Express - Same Day

Order 02/02 10:32 · OP 02/02 10:50 · OB 02/02 11:28

by 02/02 14:50
On time
WHKNG/OUT/149817

Natasha Skincare Official Store

Instant

260202MDVXU8X3 · GK-11-855094388 · GoSend - Instant

Order 02/02 10:28 · OP 02/02 10:45 · OB 02/02 11:29

by 02/02 14:45
On time
WHKWU/OUT/293338

Safi

Instant

260202MD92QXDS · SD-2-0HY7CRH3H1GUVPD17FL5 · GoSend - Same Day

Order 02/02 10:17 · OP 02/02 10:35 · OB 02/02 11:29

by 02/02 14:35
On time

2293 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for February 2026.