Scorecard Outbound

Calculated 12 Nov, 23:34 · Refresh

February 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in February 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

112,366 orders

On time

Late

Remark

Orders % KPI

106,368 94.66% 99.90% 5,998 5.34% 0.10% 0 94.66% 99.90%

Regular

110,073 orders

On time

Late

Remark

Orders % KPI

104,160 94.63% 99.90% 5,913 5.37% 0.10% 0 94.63% 99.90%

Instant

2,293 orders

On time

Late

Remark

Orders % KPI

2,208 96.29% 99.90% 85 3.71% 0.10% 0 96.29% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 112,446 Late 5,998 Regular late 5,913 Instant late 85 Needs remark 5,998 Instant · scored 2,293 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKPR/OUT/48950 Purina Official Store	260202MAV4BM9F SD-2-0HY7CRH3H1T1CD5DG7H3	Instant Grab Express - Same Day	Order 02/02 09:34 OP 02/02 09:50 OB 02/02 10:59	by 02/02 13:50 On time	—
WHKNG/OUT/149680 Natasha Skincare Official Store	260202MAS9R0NN 2943316290186752423	Instant Grab Express - Instant	Order 02/02 09:33 OP 02/02 09:46 OB 02/02 10:53	by 02/02 13:46 On time	—
WHKPR/OUT/48948 Purina Official Store	582407892407125845 GK-11-855092312	Instant GoSend - Same Day	Order 02/02 09:31 OP 02/02 09:50 OB 02/02 10:45	by 02/02 13:50 On time	—
WHKPR/OUT/48949 Purina Official Store	582407880056538569 GK-11-855092397	Instant GoSend - Same Day	Order 02/02 09:31 OP 02/02 09:50 OB 02/02 10:47	by 02/02 13:50 On time	—
WHKNG/OUT/149651 Natasha Skincare Official Store	260202MAB7KUY1 2943262646512128423	Instant GoSend - Instant	Order 02/02 09:25 OP 02/02 09:33 OB 02/02 10:54	by 02/02 13:33 On time	—

WHKPR/OUT/48950

Purina Official Store

Instant

260202MAV4BM9F · SD-2-0HY7CRH3H1T1CD5DG7H3 · Grab Express - Same Day

Order 02/02 09:34 · OP 02/02 09:50 · OB 02/02 10:59

by 02/02 13:50
On time
WHKNG/OUT/149680

Natasha Skincare Official Store

Instant

260202MAS9R0NN · 2943316290186752423 · Grab Express - Instant

Order 02/02 09:33 · OP 02/02 09:46 · OB 02/02 10:53

by 02/02 13:46
On time
WHKPR/OUT/48948

Purina Official Store

Instant

582407892407125845 · GK-11-855092312 · GoSend - Same Day

Order 02/02 09:31 · OP 02/02 09:50 · OB 02/02 10:45

by 02/02 13:50
On time
WHKPR/OUT/48949

Purina Official Store

Instant

582407880056538569 · GK-11-855092397 · GoSend - Same Day

Order 02/02 09:31 · OP 02/02 09:50 · OB 02/02 10:47

by 02/02 13:50
On time
WHKNG/OUT/149651

Natasha Skincare Official Store

Instant

260202MAB7KUY1 · 2943262646512128423 · GoSend - Instant

Order 02/02 09:25 · OP 02/02 09:33 · OB 02/02 10:54

by 02/02 13:33
On time

2293 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for February 2026.