Scorecard Outbound

Calculated 14 Nov, 10:06 · Refresh

April 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in April 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

135,818 orders

On time

Late

Remark

Orders % KPI

134,094 98.73% 99.90% 1,724 1.27% 0.10% 0 98.73% 99.90%

Regular

133,627 orders

On time

Late

Remark

Orders % KPI

131,939 98.74% 99.90% 1,688 1.26% 0.10% 0 98.74% 99.90%

Instant

2,191 orders

On time

Late

Remark

Orders % KPI

2,155 98.36% 99.90% 36 1.64% 0.10% 0 98.36% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 135,833 Late 1,724 Regular late 1,688 Instant late 36 Needs remark 1,724 Instant · scored 2,191 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/240368 Natasha Skincare Official Store	260409BGMVRBHC 3036660624109056423	Instant Shopee Express - Instant	Order 09/04 08:03 OP 09/04 08:14 OB 09/04 11:18	by 09/04 13:00 On time	—
WHKNG/OUT/240360 Natasha Skincare Official Store	260409BG7UYB5G 3036660626814464423	Instant Grab Express - Instant	Order 09/04 07:56 OP 09/04 07:59 OB 09/04 11:21	by 09/04 13:00 On time	—
WHKNG/OUT/240356 Natasha Skincare Official Store	260409BFWRP0ER 3036660623635456423	Instant GoSend - Instant	Order 09/04 07:51 OP 09/04 07:59 OB 09/04 13:07	by 09/04 13:00 Late · 0:07:14	Needs remark
WHKPR/OUT/65083 Purina Official Store	260409BFK3ARP6 3036637092132352688	Instant GoSend - Instant	Order 09/04 07:45 OP 09/04 07:49 OB 09/04 10:54	by 09/04 13:00 On time	—
WHKPR/OUT/65085 Purina Official Store	583451729411409697 GK-11-870383220	Instant GoSend - Instant	Order 09/04 07:41 OP 09/04 07:50 OB 09/04 10:41	by 09/04 13:00 On time	—

WHKNG/OUT/240368

Natasha Skincare Official Store

Instant

260409BGMVRBHC · 3036660624109056423 · Shopee Express - Instant

Order 09/04 08:03 · OP 09/04 08:14 · OB 09/04 11:18

by 09/04 13:00
On time
WHKNG/OUT/240360

Natasha Skincare Official Store

Instant

260409BG7UYB5G · 3036660626814464423 · Grab Express - Instant

Order 09/04 07:56 · OP 09/04 07:59 · OB 09/04 11:21

by 09/04 13:00
On time
WHKNG/OUT/240356

Natasha Skincare Official Store

Instant

260409BFWRP0ER · 3036660623635456423 · GoSend - Instant

Order 09/04 07:51 · OP 09/04 07:59 · OB 09/04 13:07

by 09/04 13:00
Late · 0:07:14

Needs remark
WHKPR/OUT/65083

Purina Official Store

Instant

260409BFK3ARP6 · 3036637092132352688 · GoSend - Instant

Order 09/04 07:45 · OP 09/04 07:49 · OB 09/04 10:54

by 09/04 13:00
On time
WHKPR/OUT/65085

Purina Official Store

Instant

583451729411409697 · GK-11-870383220 · GoSend - Instant

Order 09/04 07:41 · OP 09/04 07:50 · OB 09/04 10:41

by 09/04 13:00
On time

2191 total

Prev 378 / 439 Next

Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for April 2026.