Scorecard Outbound

Calculated 14 Nov, 10:06 · Refresh

April 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in April 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

135,818 orders

On time

Late

Remark

Orders % KPI

134,094 98.73% 99.90% 1,724 1.27% 0.10% 0 98.73% 99.90%

Regular

133,627 orders

On time

Late

Remark

Orders % KPI

131,939 98.74% 99.90% 1,688 1.26% 0.10% 0 98.74% 99.90%

Instant

2,191 orders

On time

Late

Remark

Orders % KPI

2,155 98.36% 99.90% 36 1.64% 0.10% 0 98.36% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 135,833 Late 1,724 Regular late 1,688 Instant late 36 Needs remark 1,724 Instant · scored 2,191 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/240294 Natasha Skincare Official Store	260409B9K4Q58G IN-2-0ITLCRH3H1INC63BI8L4	Instant Grab Express - Instant	Order 09/04 05:57 OP 09/04 06:14 OB 09/04 11:19	by 09/04 13:00 On time	—
WHKWU/OUT/440670 Safi	260409B9BBSUW0 3036662128931328410	Instant Shopee Express - Instant	Order 09/04 05:53 OP 09/04 06:02 OB 09/04 11:23	by 09/04 13:00 On time	—
WHKPR/OUT/65054 Purina Official Store	260409B86UHEJF 3036637283153408688	Instant Shopee Express - Instant	Order 09/04 05:32 OP 09/04 05:34 OB 09/04 11:11	by 09/04 13:00 On time	—
WHKWU/OUT/440640 Safi	260409B6DS8APW 3036662130357248410	Instant Shopee Express - Instant	Order 09/04 05:01 OP 09/04 05:02 OB 09/04 10:51	by 09/04 13:00 On time	—
WHKSU/OUT/120999 First Step Official Store	260409B365BDPA 3036643801166848611	Instant Shopee Express - Instant	Order 09/04 04:03 OP 09/04 04:13 OB 09/04 11:14	by 09/04 13:00 On time	—

WHKNG/OUT/240294

Natasha Skincare Official Store

Instant

260409B9K4Q58G · IN-2-0ITLCRH3H1INC63BI8L4 · Grab Express - Instant

Order 09/04 05:57 · OP 09/04 06:14 · OB 09/04 11:19

by 09/04 13:00
On time
WHKWU/OUT/440670

Safi

Instant

260409B9BBSUW0 · 3036662128931328410 · Shopee Express - Instant

Order 09/04 05:53 · OP 09/04 06:02 · OB 09/04 11:23

by 09/04 13:00
On time
WHKPR/OUT/65054

Purina Official Store

Instant

260409B86UHEJF · 3036637283153408688 · Shopee Express - Instant

Order 09/04 05:32 · OP 09/04 05:34 · OB 09/04 11:11

by 09/04 13:00
On time
WHKWU/OUT/440640

Safi

Instant

260409B6DS8APW · 3036662130357248410 · Shopee Express - Instant

Order 09/04 05:01 · OP 09/04 05:02 · OB 09/04 10:51

by 09/04 13:00
On time
WHKSU/OUT/120999

First Step Official Store

Instant

260409B365BDPA · 3036643801166848611 · Shopee Express - Instant

Order 09/04 04:03 · OP 09/04 04:13 · OB 09/04 11:14

by 09/04 13:00
On time

2191 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for April 2026.