Scorecard Outbound

Calculated 14 Nov, 16:09 · Refresh

April 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in April 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

135,818 orders

On time

Late

Remark

Orders % KPI

134,094 98.73% 99.90% 1,724 1.27% 0.10% 0 98.73% 99.90%

Regular

133,627 orders

On time

Late

Remark

Orders % KPI

131,939 98.74% 99.90% 1,688 1.26% 0.10% 0 98.74% 99.90%

Instant

2,191 orders

On time

Late

Remark

Orders % KPI

2,155 98.36% 99.90% 36 1.64% 0.10% 0 98.36% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 135,833 Late 1,724 Regular late 1,688 Instant late 36 Needs remark 1,724 Instant · scored 2,191 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKPR/OUT/63726 Purina Official Store	583378455070803466 GK-11-869568499	Instant GoSend - Instant	Order 04/04 11:13 OP 04/04 11:20 OB 04/04 14:12	by 04/04 15:20 On time	—
WHKPR/OUT/63724 Purina Official Store	583378468773201058 GK-11-869568501	Instant GoSend - Instant	Order 04/04 11:12 OP 04/04 11:20 OB 04/04 14:12	by 04/04 15:20 On time	—
WHKSU/OUT/118327 Pinkberry Official Store	260404VBSB0BQP IN-2-0ITLCRH3H13WQ2K19PL6	Instant Grab Express - Instant	Order 04/04 11:05 OP 04/04 11:13 OB 04/04 14:15	by 04/04 15:13 On time	—
WHKSU/OUT/118312 Pinkberry Official Store	260404VAUBK6BS 3029708990591488272	Instant Shopee Express - Instant	Order 04/04 10:48 OP 04/04 10:58 OB 04/04 11:46	by 04/04 14:58 On time	—
WHKPR/OUT/63704 Purina Official Store	583377828547954021 GK-11-869507608	Instant GoSend - Instant	Order 04/04 10:27 OP 04/04 10:36 OB 04/04 12:32	by 04/04 14:36 On time	—

WHKPR/OUT/63726

Purina Official Store

Instant

583378455070803466 · GK-11-869568499 · GoSend - Instant

Order 04/04 11:13 · OP 04/04 11:20 · OB 04/04 14:12

by 04/04 15:20
On time
WHKPR/OUT/63724

Purina Official Store

Instant

583378468773201058 · GK-11-869568501 · GoSend - Instant

Order 04/04 11:12 · OP 04/04 11:20 · OB 04/04 14:12

by 04/04 15:20
On time
WHKSU/OUT/118327

Pinkberry Official Store

Instant

260404VBSB0BQP · IN-2-0ITLCRH3H13WQ2K19PL6 · Grab Express - Instant

Order 04/04 11:05 · OP 04/04 11:13 · OB 04/04 14:15

by 04/04 15:13
On time
WHKSU/OUT/118312

Pinkberry Official Store

Instant

260404VAUBK6BS · 3029708990591488272 · Shopee Express - Instant

Order 04/04 10:48 · OP 04/04 10:58 · OB 04/04 11:46

by 04/04 14:58
On time
WHKPR/OUT/63704

Purina Official Store

Instant

583377828547954021 · GK-11-869507608 · GoSend - Instant

Order 04/04 10:27 · OP 04/04 10:36 · OB 04/04 12:32

by 04/04 14:36
On time

2191 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for April 2026.