Scorecard Outbound

Calculated 05 Nov, 13:32 · Refresh

Export April 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in April 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

135,818 orders

On time

Late

Remark

Orders % KPI

134,094 98.73% 99.90% 1,724 1.27% 0.10% 0 98.73% 99.90%

Regular

133,627 orders

On time

Late

Remark

Orders % KPI

131,939 98.74% 99.90% 1,688 1.26% 0.10% 0 98.74% 99.90%

Instant

2,191 orders

On time

Late

Remark

Orders % KPI

2,155 98.36% 99.90% 36 1.64% 0.10% 0 98.36% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 135,833 Late 1,724 Regular late 1,688 Instant late 36 Needs remark 1,724 Instant · scored 2,191 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/259834 Natasha Skincare Official Store	2604282HY4REKJ 3064974348825600423	Instant Grab Express - Instant	Order 28/04 22:06 OP 28/04 22:15 OB 29/04 10:36	by 30/04 02:15 On time	—
WHKPR/OUT/70631 Purina Official Store	583745168004318973 IN-2-0ITLIN3PMV1QWSPJSD55	Instant Grab Express - Instant	Order 28/04 21:41 OP 28/04 21:50 OB 29/04 10:24	by 30/04 01:50 On time	—
WHKPR/OUT/70630 Purina Official Store	2604282GFRBM9T 3064961798812672688	Instant Shopee Express - Instant	Order 28/04 21:40 OP 28/04 21:49 OB 29/04 10:14	by 30/04 01:49 On time	—
WHKWU/OUT/495343 Safi	2604282FYNCW18 3064977808093696410	Instant Shopee Express - Instant	Order 28/04 21:31 OP 28/04 21:49 OB 29/04 10:50	by 30/04 01:49 On time	—
WHKWU/OUT/495328 Wipro Unza Official Store	583744949836547915 IN-2-0ITLIN3PMVRY7HGLRRX5	Instant Grab Express - Instant	Order 28/04 21:27 OP 28/04 21:48 OB 29/04 10:31	by 30/04 01:48 On time	—

WHKNG/OUT/259834

Natasha Skincare Official Store

Instant

2604282HY4REKJ · 3064974348825600423 · Grab Express - Instant

Order 28/04 22:06 · OP 28/04 22:15 · OB 29/04 10:36

by 30/04 02:15
On time
WHKPR/OUT/70631

Purina Official Store

Instant

583745168004318973 · IN-2-0ITLIN3PMV1QWSPJSD55 · Grab Express - Instant

Order 28/04 21:41 · OP 28/04 21:50 · OB 29/04 10:24

by 30/04 01:50
On time
WHKPR/OUT/70630

Purina Official Store

Instant

2604282GFRBM9T · 3064961798812672688 · Shopee Express - Instant

Order 28/04 21:40 · OP 28/04 21:49 · OB 29/04 10:14

by 30/04 01:49
On time
WHKWU/OUT/495343

Safi

Instant

2604282FYNCW18 · 3064977808093696410 · Shopee Express - Instant

Order 28/04 21:31 · OP 28/04 21:49 · OB 29/04 10:50

by 30/04 01:49
On time
WHKWU/OUT/495328

Wipro Unza Official Store

Instant

583744949836547915 · IN-2-0ITLIN3PMVRY7HGLRRX5 · Grab Express - Instant

Order 28/04 21:27 · OP 28/04 21:48 · OB 29/04 10:31

by 30/04 01:48
On time

2191 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for April 2026.