Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103677
Purina Official Store
|
260929ACUJ4CXE
ID263372422670W
|
Instant Shopee Express - Instant
|
Order 29/09 12:03
OP 29/09 12:06
OB 29/09 12:18
|
by 29/09 16:06
On time
|
—
|
|
WHKSU/OUT/202179
First Step Official Store
|
260929ABRHGRFC
3281613411978240611
|
Instant Shopee Express - Instant
|
Order 29/09 11:43
OP 29/09 11:48
OB 29/09 12:10
|
by 29/09 15:48
On time
|
—
|
|
WHKMO/OUT/19409
MOTUL Indonesia Official Store
|
260929AB7G01P6
3281587384747520861
|
Instant Shopee Express - Instant
|
Order 29/09 11:34
OP 29/09 11:38
OB 29/09 11:43
|
by 29/09 15:38
On time
|
—
|
|
WHKNG/OUT/374560
Natasha Skincare Official Store
|
586313417294775496
GK-11-894067207
|
Instant GoSend - Instant
|
Order 29/09 11:32
OP 29/09 11:42
OB 29/09 11:54
|
by 29/09 15:42
On time
|
—
|
|
WHKPR/OUT/103672
Purina Official Store
|
260929AAYT08BB
3281589003929600688
|
Instant Shopee Express - Instant
|
Order 29/09 11:30
OP 29/09 11:34
OB 29/09 11:43
|
by 29/09 15:34
On time
|
—
|
-
WHKPR/OUT/103677
Purina Official Store
Instant260929ACUJ4CXE · ID263372422670W · Shopee Express - Instant
Order 29/09 12:03 · OP 29/09 12:06 · OB 29/09 12:18
by 29/09 16:06On time -
WHKSU/OUT/202179
First Step Official Store
Instant260929ABRHGRFC · 3281613411978240611 · Shopee Express - Instant
Order 29/09 11:43 · OP 29/09 11:48 · OB 29/09 12:10
by 29/09 15:48On time -
WHKMO/OUT/19409
MOTUL Indonesia Official Store
Instant260929AB7G01P6 · 3281587384747520861 · Shopee Express - Instant
Order 29/09 11:34 · OP 29/09 11:38 · OB 29/09 11:43
by 29/09 15:38On time -
WHKNG/OUT/374560
Natasha Skincare Official Store
Instant586313417294775496 · GK-11-894067207 · GoSend - Instant
Order 29/09 11:32 · OP 29/09 11:42 · OB 29/09 11:54
by 29/09 15:42On time -
WHKPR/OUT/103672
Purina Official Store
Instant260929AAYT08BB · 3281589003929600688 · Shopee Express - Instant
Order 29/09 11:30 · OP 29/09 11:34 · OB 29/09 11:43
by 29/09 15:34On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |