Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103567
Purina Official Store
|
586302262061729783
GK-11-894024633
|
Instant Gojek - Instant Hemat
|
Order 28/09 18:49
OP 28/09 18:54
OB 29/09 08:17
|
by 29/09 22:54
On time
|
—
|
|
WHKPR/OUT/103558
Purina Official Store
|
586301333758182565
BEMAWB-00002041884
|
Instant Blitz - Instant
|
Order 28/09 17:52
OP 28/09 17:56
OB 29/09 08:14
|
by 29/09 21:56
On time
|
—
|
|
WHKPR/OUT/103555
Purina Official Store
|
2609288DRMBRWP
3280523202660864688
|
Instant Shopee Express - Instant
|
Order 28/09 17:14
OP 28/09 17:18
OB 28/09 17:35
|
by 29/09 21:18
On time
|
—
|
|
WHKSU/OUT/201854
First Step Official Store
|
2609288CJ39WK3
3280523711269376611
|
Instant Shopee Express - Instant
|
Order 28/09 16:52
OP 28/09 16:56
OB 28/09 17:38
|
by 29/09 20:56
On time
|
—
|
|
WHKPR/OUT/103550
Purina Official Store
|
586300294341166822
GK-11-893995960
|
Instant Gojek - Instant Hemat
|
Order 28/09 16:33
OP 28/09 16:36
OB 28/09 16:45
|
by 29/09 20:36
On time
|
—
|
-
WHKPR/OUT/103567
Purina Official Store
Instant586302262061729783 · GK-11-894024633 · Gojek - Instant Hemat
Order 28/09 18:49 · OP 28/09 18:54 · OB 29/09 08:17
by 29/09 22:54On time -
WHKPR/OUT/103558
Purina Official Store
Instant586301333758182565 · BEMAWB-00002041884 · Blitz - Instant
Order 28/09 17:52 · OP 28/09 17:56 · OB 29/09 08:14
by 29/09 21:56On time -
WHKPR/OUT/103555
Purina Official Store
Instant2609288DRMBRWP · 3280523202660864688 · Shopee Express - Instant
Order 28/09 17:14 · OP 28/09 17:18 · OB 28/09 17:35
by 29/09 21:18On time -
WHKSU/OUT/201854
First Step Official Store
Instant2609288CJ39WK3 · 3280523711269376611 · Shopee Express - Instant
Order 28/09 16:52 · OP 28/09 16:56 · OB 28/09 17:38
by 29/09 20:56On time -
WHKPR/OUT/103550
Purina Official Store
Instant586300294341166822 · GK-11-893995960 · Gojek - Instant Hemat
Order 28/09 16:33 · OP 28/09 16:36 · OB 28/09 16:45
by 29/09 20:36On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |