Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103531
Purina Official Store
|
586298630151636075
GK-11-893980231
|
Instant Gojek - Instant Hemat
|
Order 28/09 14:21
OP 28/09 14:24
OB 28/09 14:32
|
by 28/09 18:24
On time
|
—
|
|
WHKPR/OUT/103529
Purina Official Store
|
2609288379PW2U
3280323959097344688
|
Instant Shopee Express - Instant
|
Order 28/09 14:05
OP 28/09 14:08
OB 28/09 14:22
|
by 28/09 18:08
On time
|
—
|
|
WHKPR/OUT/103521
Purina Official Store
|
26092880C3GRCM
3280279404759040688
|
Instant Shopee Express - Instant
|
Order 28/09 13:14
OP 28/09 13:18
OB 28/09 14:09
|
by 28/09 17:18
On time
|
—
|
|
WHKSU/OUT/201783
Pinkberry Official Store
|
260928807S8KEY
3280279268968448272
|
Instant Shopee Express - Instant
|
Order 28/09 13:12
OP 28/09 13:16
OB 28/09 13:31
|
by 28/09 17:16
On time
|
—
|
|
WHKPR/OUT/103516
Purina Official Store
|
586297148836447736
GK-11-893963870
|
Instant Gojek - Instant Hemat
|
Order 28/09 12:47
OP 28/09 12:49
OB 28/09 12:56
|
by 28/09 16:49
On time
|
—
|
-
WHKPR/OUT/103531
Purina Official Store
Instant586298630151636075 · GK-11-893980231 · Gojek - Instant Hemat
Order 28/09 14:21 · OP 28/09 14:24 · OB 28/09 14:32
by 28/09 18:24On time -
WHKPR/OUT/103529
Purina Official Store
Instant2609288379PW2U · 3280323959097344688 · Shopee Express - Instant
Order 28/09 14:05 · OP 28/09 14:08 · OB 28/09 14:22
by 28/09 18:08On time -
WHKPR/OUT/103521
Purina Official Store
Instant26092880C3GRCM · 3280279404759040688 · Shopee Express - Instant
Order 28/09 13:14 · OP 28/09 13:18 · OB 28/09 14:09
by 28/09 17:18On time -
WHKSU/OUT/201783
Pinkberry Official Store
Instant260928807S8KEY · 3280279268968448272 · Shopee Express - Instant
Order 28/09 13:12 · OP 28/09 13:16 · OB 28/09 13:31
by 28/09 17:16On time -
WHKPR/OUT/103516
Purina Official Store
Instant586297148836447736 · GK-11-893963870 · Gojek - Instant Hemat
Order 28/09 12:47 · OP 28/09 12:49 · OB 28/09 12:56
by 28/09 16:49On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |