Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103823
Purina Official Store
|
260930CUFNXUMJ
3283009228032000688
|
Instant Shopee Express - Instant
|
Order 30/09 11:30
OP 30/09 11:34
OB 30/09 11:52
|
by 30/09 15:34
On time
|
—
|
|
WHKSU/OUT/202596
Pinkberry Official Store
|
260930CU3HSBPX
3283008967755776272
|
Instant Shopee Express - Instant
|
Order 30/09 11:23
OP 30/09 11:28
OB 30/09 11:48
|
by 30/09 15:28
On time
|
—
|
|
WHKPR/OUT/103820
Purina Official Store
|
260930CT74180N
3282995029936128688
|
Instant Shopee Express - Instant
|
Order 30/09 11:07
OP 30/09 11:10
OB 30/09 11:33
|
by 30/09 15:10
On time
|
—
|
|
WHKPR/OUT/103819
Purina Official Store
|
260930CSYFUK83
3282994982586881688
|
Instant Shopee Express - Instant
|
Order 30/09 11:03
OP 30/09 11:06
OB 30/09 11:33
|
by 30/09 15:06
On time
|
—
|
|
WHKNG/OUT/375087
Natasha Skincare Official Store
|
586330331800437760
GK-11-894168987
|
Instant GoSend - Instant
|
Order 30/09 11:01
OP 30/09 11:08
OB 30/09 11:33
|
by 30/09 15:08
On time
|
—
|
-
WHKPR/OUT/103823
Purina Official Store
Instant260930CUFNXUMJ · 3283009228032000688 · Shopee Express - Instant
Order 30/09 11:30 · OP 30/09 11:34 · OB 30/09 11:52
by 30/09 15:34On time -
WHKSU/OUT/202596
Pinkberry Official Store
Instant260930CU3HSBPX · 3283008967755776272 · Shopee Express - Instant
Order 30/09 11:23 · OP 30/09 11:28 · OB 30/09 11:48
by 30/09 15:28On time -
WHKPR/OUT/103820
Purina Official Store
Instant260930CT74180N · 3282995029936128688 · Shopee Express - Instant
Order 30/09 11:07 · OP 30/09 11:10 · OB 30/09 11:33
by 30/09 15:10On time -
WHKPR/OUT/103819
Purina Official Store
Instant260930CSYFUK83 · 3282994982586881688 · Shopee Express - Instant
Order 30/09 11:03 · OP 30/09 11:06 · OB 30/09 11:33
by 30/09 15:06On time -
WHKNG/OUT/375087
Natasha Skincare Official Store
Instant586330331800437760 · GK-11-894168987 · GoSend - Instant
Order 30/09 11:01 · OP 30/09 11:08 · OB 30/09 11:33
by 30/09 15:08On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |