Scorecard Outbound

Calculated 26 Oct, 09:04 · Refresh

Export May 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in May 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary
Total	OnTime	Late	Remark
156,195	142,913	13,282	0
%	91.50%	8.50%	91.50%
KPI	99.90%	0.10%	99.90%

Regular
Total	Reg OnTime	Reg Late	Reg Remark
153,900	140,682	13,218	0
%	91.41%	8.59%	91.41%
KPI	99.90%	0.10%	99.90%

Instant
Total	Ins OnTime	Ins Late	Ins Remark
2,295	2,231	64	0
%	97.21%	2.79%	97.21%
KPI	99.90%	0.10%	99.90%

Scorecard Outbound Detail

Late 13,282 Regular late 13,218 Instant late 64 Needs remark 13,282 All orders 156,195

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKWU/OUT/586845 Wipro Unza Official Store	260527FJW3H71U 3105964651689984653	Instant Shopee Express - Instant	Order 27/05 06:01 OP 27/05 06:17 OB 28/05 09:36	by 27/05 13:00 Late · 20:36:02	Needs remark
WHKWU/OUT/586821 Wipro Unza Official Store	260527FHHRW3TA 3105964622656000653	Instant Grab Express - Instant	Order 27/05 05:37 OP 27/05 05:48 OB 28/05 09:54	by 27/05 13:00 Late · 20:54:54	Needs remark
WHKPR/OUT/79030 Purina Official Store	260527F5TRV3CE 3105953176907264688	Instant Shopee Express - Instant	Order 27/05 02:07 OP 27/05 02:19 OB 28/05 09:49	by 27/05 13:00 Late · 20:49:35	Needs remark
WHKPR/OUT/79028 Purina Official Store	260527F5064H77 3105953177383936688	Instant Grab Express - Instant	Order 27/05 01:52 OP 27/05 02:04 OB 28/05 09:23	by 27/05 13:00 Late · 20:23:06	Needs remark
WHKPR/OUT/79022 Purina Official Store	260527F04UJR1G 3105953177383425688	Instant Grab Express - Instant	Order 27/05 00:25 OP 27/05 00:34 OB 28/05 10:00	by 27/05 13:00 Late · 21:00:58	Needs remark
WHKSU/OUT/143701 First Step Official Store	260527EVTMP54P 3105929363944448611	Instant Shopee Express - Instant	Order 26/05 23:26 OP 26/05 23:42 OB 28/05 09:31	by 28/05 03:42 Late · 5:48:19	Needs remark
WHKNG/OUT/291608 Natasha Skincare Official Store	260527EVEXVHDM 3105942447649792423	Instant Shopee Express - Instant	Order 26/05 23:20 OP 26/05 23:29 OB 28/05 09:31	by 28/05 03:29 Late · 6:01:57	Needs remark
WHKWU/OUT/587139 Wipro Unza Official Store	260526ESPK7HS0 3105964607484928653	Instant Grab Express - Instant	Order 26/05 22:30 OP 27/05 09:17 OB 28/05 09:36	by 27/05 13:17 Late · 20:18:33	Needs remark
WHKPR/OUT/79002 Purina Official Store	260526EQUD7HMU IN-2-0ITLCRH3H19X8T78JUL6	Instant Grab Express - Instant	Order 26/05 21:57 OP 26/05 22:04 OB 28/05 09:57	by 28/05 02:04 Late · 7:52:23	Needs remark
WHKNG/OUT/291739 Natasha Skincare Official Store	260526EQT1BFSC 3105942447992320423	Instant Shopee Express - Instant	Order 26/05 21:56 OP 27/05 05:14 OB 28/05 09:30	by 27/05 13:00 Late · 20:30:16	Needs remark

64 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for May 2026.