Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103223
Purina Official Store
|
2609262UQMX775
3277384427849216688
|
Instant
Shopee Express - Instant
|
Order 26/09 12:08
OP 26/09 12:12
OB 26/09 19:30
|
by 26/09 16:12
Late · 3:17:51
|
paket diserahkan ke kurir tepat waktu dan naik status nya tepat waktu
|
|
WHKPR/OUT/102899
Purina Official Store
|
26092504HNRW7B
3275878457722880688
|
Instant
Shopee Express - Instant
|
Order 25/09 10:08
OP 25/09 10:10
OB 25/09 14:25
|
by 25/09 14:10
Late · 0:14:32
|
event Payday
|
|
WHKPR/OUT/102876
Purina Official Store
|
260925V8GJTVFH
3275836564080128688
|
Instant
Shopee Express - Instant
|
Order 25/09 00:46
OP 25/09 09:24
OB 25/09 20:35
|
by 25/09 13:24
Late · 7:10:20
|
event payday
|
|
WHKPR/OUT/100301
Purina Official Store
|
260909HRWJV8GF
3253485490129920688
|
Instant
Shopee Express - Sameday
|
Order 09/09 06:54
OP 09/09 06:58
OB 09/09 14:48
|
by 09/09 13:00
Late · 1:48:59
|
event 9.9
|
|
WHKPR/OUT/99762
Purina Official Store
|
260907D4UEYUBH
3250668150130176688
|
Instant
Shopee Express - Sameday
|
Order 07/09 10:44
OP 07/09 10:48
OB 07/09 15:28
|
by 07/09 14:48
Late · 0:40:07
|
paket diserahkan ke kurir tepat waktu dan naik status nya tepat waktu
|
5 total
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Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |
|