Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKPR/OUT/103817
Purina Official Store
|
260930CRRHCVHT
3282969870486528688
|
Instant Shopee Express - Instant
|
Order 30/09 10:41
OP 30/09 10:44
OB 30/09 11:11
|
by 30/09 14:44
On time
|
—
|
|
WHKSU/OUT/202565
Hose Official Store
|
260930CRMXYA0C
3282972541471744668
|
Instant GoSend - Same Day
|
Order 30/09 10:39
OP 30/09 10:44
OB 30/09 11:12
|
by 30/09 14:44
On time
|
—
|
|
WHKNG/OUT/375049
Natasha Skincare Official Store
|
586329563350795452
GK-11-894157586
|
Instant GoSend - Instant
|
Order 30/09 10:06
OP 30/09 10:10
OB 30/09 10:41
|
by 30/09 14:10
On time
|
—
|
|
WHKSU/OUT/202549
Pinkberry Official Store
|
260930CP29GFU5
3282941792159744272
|
Instant Shopee Express - Instant
|
Order 30/09 09:53
OP 30/09 09:58
OB 30/09 10:42
|
by 30/09 13:58
On time
|
—
|
|
WHKPR/OUT/103811
Purina Official Store
|
586329241247581370
GK-11-894149837
|
Instant Gojek - Instant Hemat
|
Order 30/09 09:44
OP 30/09 09:48
OB 30/09 10:07
|
by 30/09 13:48
On time
|
—
|
-
WHKPR/OUT/103817
Purina Official Store
Instant260930CRRHCVHT · 3282969870486528688 · Shopee Express - Instant
Order 30/09 10:41 · OP 30/09 10:44 · OB 30/09 11:11
by 30/09 14:44On time -
WHKSU/OUT/202565
Hose Official Store
Instant260930CRMXYA0C · 3282972541471744668 · GoSend - Same Day
Order 30/09 10:39 · OP 30/09 10:44 · OB 30/09 11:12
by 30/09 14:44On time -
WHKNG/OUT/375049
Natasha Skincare Official Store
Instant586329563350795452 · GK-11-894157586 · GoSend - Instant
Order 30/09 10:06 · OP 30/09 10:10 · OB 30/09 10:41
by 30/09 14:10On time -
WHKSU/OUT/202549
Pinkberry Official Store
Instant260930CP29GFU5 · 3282941792159744272 · Shopee Express - Instant
Order 30/09 09:53 · OP 30/09 09:58 · OB 30/09 10:42
by 30/09 13:58On time -
WHKPR/OUT/103811
Purina Official Store
Instant586329241247581370 · GK-11-894149837 · Gojek - Instant Hemat
Order 30/09 09:44 · OP 30/09 09:48 · OB 30/09 10:07
by 30/09 13:48On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |