Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKSU/OUT/202637
First Step Official Store
|
260930CWPA5BG9
3283061396228608611
|
Instant Shopee Express - Instant
|
Order 30/09 12:10
OP 30/09 12:12
OB 30/09 12:52
|
by 30/09 16:12
On time
|
—
|
|
WHKPR/OUT/103831
Purina Official Store
|
260930CVY28WW5
3283064904746496688
|
Instant Shopee Express - Instant
|
Order 30/09 11:57
OP 30/09 12:10
OB 30/09 12:55
|
by 30/09 16:10
On time
|
—
|
|
WHKPR/OUT/103827
Purina Official Store
|
260930CVJNJSK8
3283038480762368688
|
Instant Shopee Express - Instant
|
Order 30/09 11:50
OP 30/09 11:54
OB 30/09 12:18
|
by 30/09 15:54
On time
|
—
|
|
WHKPR/OUT/103826
Purina Official Store
|
260930CUYGD1TQ
3283009100319744688
|
Instant Shopee Express - Instant
|
Order 30/09 11:39
OP 30/09 11:42
OB 30/09 11:49
|
by 30/09 15:42
On time
|
—
|
|
WHKPR/OUT/103824
Purina Official Store
|
586330786980136291
GK-11-894171837
|
Instant Gojek - Instant Hemat
|
Order 30/09 11:31
OP 30/09 11:36
OB 30/09 11:49
|
by 30/09 15:36
On time
|
—
|
-
WHKSU/OUT/202637
First Step Official Store
Instant260930CWPA5BG9 · 3283061396228608611 · Shopee Express - Instant
Order 30/09 12:10 · OP 30/09 12:12 · OB 30/09 12:52
by 30/09 16:12On time -
WHKPR/OUT/103831
Purina Official Store
Instant260930CVY28WW5 · 3283064904746496688 · Shopee Express - Instant
Order 30/09 11:57 · OP 30/09 12:10 · OB 30/09 12:55
by 30/09 16:10On time -
WHKPR/OUT/103827
Purina Official Store
Instant260930CVJNJSK8 · 3283038480762368688 · Shopee Express - Instant
Order 30/09 11:50 · OP 30/09 11:54 · OB 30/09 12:18
by 30/09 15:54On time -
WHKPR/OUT/103826
Purina Official Store
Instant260930CUYGD1TQ · 3283009100319744688 · Shopee Express - Instant
Order 30/09 11:39 · OP 30/09 11:42 · OB 30/09 11:49
by 30/09 15:42On time -
WHKPR/OUT/103824
Purina Official Store
Instant586330786980136291 · GK-11-894171837 · Gojek - Instant Hemat
Order 30/09 11:31 · OP 30/09 11:36 · OB 30/09 11:49
by 30/09 15:36On time
Detail
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |