Scorecard Outbound

Calculated 14 Nov, 21:38 · Refresh

December 2025

Counts delivery orders with status Done whose order date (order_tstamp) is in December 2025. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

113,011 orders

On time

Late

Remark

Orders % KPI

104,612 92.57% 99.90% 8,399 7.43% 0.10% 0 92.57% 99.90%

Regular

111,196 orders

On time

Late

Remark

Orders % KPI

102,820 92.47% 99.90% 8,376 7.53% 0.10% 0 92.47% 99.90%

Instant

1,815 orders

On time

Late

Remark

Orders % KPI

1,792 98.73% 99.90% 23 1.27% 0.10% 0 98.73% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 113,011 Late 8,399 Regular late 8,376 Instant late 23 Needs remark 8,399 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/102246 Natasha Skincare Official Store	581810665510963169 TKP8019530183	Regular ID Express	Order 25/12 10:37 OP 25/12 10:45 OB 27/12 15:32	by 25/12 23:59 Late · 39:32:06	Needs remark
WHKNG/OUT/102243 Natasha Skincare Official Store	2512259P4ECA6U CM23786509213	Regular JNE Express - Reguler	Order 25/12 10:36 OP 25/12 10:45 OB 26/12 21:45	by 25/12 23:59 Late · 21:45:46	Needs remark
WHKSU/OUT/74341 Pinkberry Official Store	2512259P43V1P9 SPXID05868120331C	Regular Shopee Express - Hemat	Order 25/12 10:36 OP 25/12 10:43 OB 26/12 10:11	by 25/12 23:59 Late · 10:11:08	Needs remark
WHKNG/OUT/102238 Naavagreen Official Shop	2512259P43V1NE 004545282598	Regular SiCepat - Reguler	Order 25/12 10:36 OP 25/12 10:45 OB 26/12 20:04	by 25/12 23:59 Late · 20:04:30	Needs remark
WHKNG/OUT/102236 Natasha Skincare Official Store	581810699428594917 JX6676309617	Regular J&T - Express - COD	Order 25/12 10:36 OP 25/12 10:45 OB 26/12 11:24	by 25/12 23:59 Late · 11:24:57	Needs remark

WHKNG/OUT/102246

Natasha Skincare Official Store

Regular

581810665510963169 · TKP8019530183 · ID Express

Order 25/12 10:37 · OP 25/12 10:45 · OB 27/12 15:32

by 25/12 23:59
Late · 39:32:06

Needs remark
WHKNG/OUT/102243

Natasha Skincare Official Store

Regular

2512259P4ECA6U · CM23786509213 · JNE Express - Reguler

Order 25/12 10:36 · OP 25/12 10:45 · OB 26/12 21:45

by 25/12 23:59
Late · 21:45:46

Needs remark
WHKSU/OUT/74341

Pinkberry Official Store

Regular

2512259P43V1P9 · SPXID05868120331C · Shopee Express - Hemat

Order 25/12 10:36 · OP 25/12 10:43 · OB 26/12 10:11

by 25/12 23:59
Late · 10:11:08

Needs remark
WHKNG/OUT/102238

Naavagreen Official Shop

Regular

2512259P43V1NE · 004545282598 · SiCepat - Reguler

Order 25/12 10:36 · OP 25/12 10:45 · OB 26/12 20:04

by 25/12 23:59
Late · 20:04:30

Needs remark
WHKNG/OUT/102236

Natasha Skincare Official Store

Regular

581810699428594917 · JX6676309617 · J&T - Express - COD

Order 25/12 10:36 · OP 25/12 10:45 · OB 26/12 11:24

by 25/12 23:59
Late · 11:24:57

Needs remark

8399 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for December 2025.