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Accuracy Retur

Scorecard Outbound

Calculated 30 Oct, 15:01 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,163 orders
On time
Late
Remark
Orders % KPI
134,148 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,286 orders
On time
Late
Remark
Orders % KPI
132,276 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders
On time
Late
Remark
Orders % KPI
1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%
Remark counts as OK:

Scorecard Outbound Detail

All orders 138,163 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 510 per page

  • WHKNG/OUT/363593

    Natasha Skincare Official Store

    Regular

    260911QNJNMCXH · SPXID060929934969 · Shopee Express - Standard

    Order 11/09 15:10 · OP 11/09 15:29 · OB 12/09 14:03

    by 11/09 23:59
    Late · 14:03:38
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKUN/OUT/36981

    Unilever Nutritions

    Regular

    586014305656669336 · 570598438402 · J&T Cargo - COD

    Order 11/09 15:10 · OP 11/09 15:17 · OB 12/09 02:20

    by 11/09 23:59
    Late · 2:20:48
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKPR/OUT/100986

    Purina Official Store

    Regular

    260911QNHK94QN · 11004359914575 · AnterAja - Economy

    Order 11/09 15:10 · OP 11/09 15:19 · OB 12/09 12:37

    by 11/09 23:59
    Late · 12:37:17
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKUN/OUT/37302

    Unilever Nutritions

    Regular

    586014212109599775 · 570599087115 · J&T Cargo - COD

    Order 11/09 15:10 · OP 11/09 16:41 · OB 12/09 03:41

    by 11/09 23:59
    Late · 3:41:40
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKSU/OUT/195271

    First Step Official Store

    Regular

    260911QNH4YVNK · 11004359933260 · AnterAja - Economy

    Order 11/09 15:09 · OP 11/09 15:28 · OB 12/09 09:32

    by 11/09 23:59
    Late · 9:32:35
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3
4015 total
Prev 95 / 803 Next

Scorecard Outbound Issue

No Tanggal Issue Lampiran
1 09 Sept 2026 Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late).
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