Scorecard Outbound

Calculated 15 Nov, 11:29 · Refresh

September 2025

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2025. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

76,061 orders

On time

Late

Remark

Orders % KPI

75,722 99.55% 99.90% 339 0.45% 0.10% 0 99.55% 99.90%

Regular

74,299 orders

On time

Late

Remark

Orders % KPI

73,981 99.57% 99.90% 318 0.43% 0.10% 0 99.57% 99.90%

Instant

1,762 orders

On time

Late

Remark

Orders % KPI

1,741 98.81% 99.90% 21 1.19% 0.10% 0 98.81% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 76,107 Late 339 Regular late 318 Instant late 21 Needs remark 339 Regular · scored 74,299 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/06552 Natasha Skincare Official Store	580576006498125184 JX5896462583	Regular J&T - Express - COD	Order 29/09 20:58 OP 29/09 21:14 OB 30/09 19:09	by 30/09 23:59 On time	—
WHKNG/OUT/06551 Natasha Skincare Official Store	580575979294984096 JX5893202783	Regular J&T - Express - COD	Order 29/09 20:57 OP 29/09 21:14 OB 30/09 18:37	by 30/09 23:59 On time	—
WHKSU/OUT/31452 Pinkberry Official Store	250929RTRSQC2S SPXID053512640939	Regular Shopee Express - Hemat	Order 29/09 20:56 OP 29/09 21:13 OB 30/09 10:56	by 30/09 23:59 On time	—
WHKPR/OUT/18292 Purina Official Store	250929RTRK09E7 004507319749	Regular SiCepat - Reguler	Order 29/09 20:56 OP 29/09 21:04 OB 30/09 10:46	by 30/09 23:59 On time	—
WHKPR/OUT/18293 Purina Official Store	580575961017517464 TKP8012622521	Regular ID Express	Order 29/09 20:55 OP 29/09 21:04 OB 30/09 10:42	by 30/09 23:59 On time	—

WHKNG/OUT/06552

Natasha Skincare Official Store

Regular

580576006498125184 · JX5896462583 · J&T - Express - COD

Order 29/09 20:58 · OP 29/09 21:14 · OB 30/09 19:09

by 30/09 23:59
On time
WHKNG/OUT/06551

Natasha Skincare Official Store

Regular

580575979294984096 · JX5893202783 · J&T - Express - COD

Order 29/09 20:57 · OP 29/09 21:14 · OB 30/09 18:37

by 30/09 23:59
On time
WHKSU/OUT/31452

Pinkberry Official Store

Regular

250929RTRSQC2S · SPXID053512640939 · Shopee Express - Hemat

Order 29/09 20:56 · OP 29/09 21:13 · OB 30/09 10:56

by 30/09 23:59
On time
WHKPR/OUT/18292

Purina Official Store

Regular

250929RTRK09E7 · 004507319749 · SiCepat - Reguler

Order 29/09 20:56 · OP 29/09 21:04 · OB 30/09 10:46

by 30/09 23:59
On time
WHKPR/OUT/18293

Purina Official Store

Regular

580575961017517464 · TKP8012622521 · ID Express

Order 29/09 20:55 · OP 29/09 21:04 · OB 30/09 10:42

by 30/09 23:59
On time

74299 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for September 2025.