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Accuracy Retur

Scorecard Outbound

Calculated 29 Oct, 14:37 · Refresh

Export September 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

138,167 orders
On time
Late
Remark
Orders % KPI
134,152 97.09% 99.90% 4,015 2.91% 0.10% 4,015 100.00% 99.90%

Regular

136,290 orders
On time
Late
Remark
Orders % KPI
132,280 97.06% 99.90% 4,010 2.94% 0.10% 4,010 100.00% 99.90%

Instant

1,877 orders
On time
Late
Remark
Orders % KPI
1,872 99.73% 99.90% 5 0.27% 0.10% 5 100.00% 99.90%
Remark counts as OK:

Scorecard Outbound Detail

All orders 138,167 Late 4,015 Regular late 4,010 Instant late 5 Needs remark 0 Show 510 per page

  • WHKNG/OUT/363602

    Natasha Skincare Official Store

    Regular

    260911QPCTYSKR · 004659031619 · SiCepat - Reguler - COD

    Order 11/09 15:25 · OP 11/09 15:30 · OB 12/09 14:11

    by 11/09 23:59
    Late · 14:11:23
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKUN/OUT/37044

    Unilever Nutritions

    Regular

    586014409638250368 · JY1656755497 · J&T - Express - COD

    Order 11/09 15:25 · OP 11/09 15:33 · OB 12/09 02:11

    by 11/09 23:59
    Late · 2:11:41
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKWU/OUT/805886

    Safi

    Regular

    260911QPC7V261 · SPXID063652070849 · Shopee Express - Hemat

    Order 11/09 15:25 · OP 11/09 15:32 · OB 12/09 11:28

    by 11/09 23:59
    Late · 11:28:09
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKUN/OUT/37045

    Unilever Nutritions

    Regular

    586014407325812199 · GTL7296798386 · GTL - Reguler - COD

    Order 11/09 15:24 · OP 11/09 15:33 · OB 12/09 02:11

    by 11/09 23:59
    Late · 2:11:39
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3

  • WHKUN/OUT/37046

    Unilever Nutritions

    Regular

    586014422231779106 · JY1603376027 · J&T - Express - COD

    Order 11/09 15:24 · OP 11/09 15:33 · OB 12/09 02:02

    by 11/09 23:59
    Late · 2:02:16
    Over forecast
    ORDERAN OVER FORCASE CUTTOFF JAM 3
4010 total
Prev 75 / 802 Next

Scorecard Outbound Issue

No Tanggal Issue Lampiran
1 09 Sept 2026 Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation. Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late).
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