Counts delivery orders with status Done whose order date (order_tstamp) is in September 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.
Scorecard Outbound Summary
Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total
| Summary | |||
|---|---|---|---|
| Total | OnTime | Late | Remark |
| 142,581 | 138,398 | 4,183 | 4,183 |
| % | 97.07% | 2.93% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Regular | |||
|---|---|---|---|
| Total | Reg OnTime | Reg Late | Reg Remark |
| 140,701 | 136,523 | 4,178 | 4,178 |
| % | 97.03% | 2.97% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
| Instant | |||
|---|---|---|---|
| Total | Ins OnTime | Ins Late | Ins Remark |
| 1,880 | 1,875 | 5 | 5 |
| % | 99.73% | 0.27% | 100.00% |
| KPI | 99.90% | 0.10% | 99.90% |
Scorecard Outbound Detail
| DO | Reference | Type | Order → OP → OB | SLA | Remark |
|---|---|---|---|---|---|
|
WHKNG/OUT/363643
Natasha Skincare Official Store
|
586015234442560638
JY1634365917
|
Regular
J&T - Express - COD
|
Order 11/09 16:29
OP 11/09 16:44
OB 12/09 14:59
|
by 11/09 23:59
Late · 14:59:02
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKUN/OUT/37285
Unilever Nutritions
|
586015222632318296
JY1615215917
|
Regular
J&T - Express - COD
|
Order 11/09 16:29
OP 11/09 16:45
OB 12/09 02:02
|
by 11/09 23:59
Late · 2:02:42
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKUN/OUT/37283
Unilever Nutritions
|
586015260248737718
JY1602396467
|
Regular
J&T - Express - COD
|
Order 11/09 16:29
OP 11/09 16:44
OB 12/09 03:36
|
by 11/09 23:59
Late · 3:36:22
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKSU/OUT/195296
First Step Official Store
|
260911QSX9MDYX
11004360259706
|
Regular
AnterAja - Economy
|
Order 11/09 16:28
OP 11/09 16:42
OB 12/09 09:53
|
by 11/09 23:59
Late · 9:53:54
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKMO/OUT/18303
MOTUL Indonesia Official Store
|
260911QSWY4CQC
SPXID063911767539
|
Regular
Shopee Express - Hemat
|
Order 11/09 16:28
OP 11/09 16:36
OB 12/09 11:30
|
by 11/09 23:59
Late · 11:30:54
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKUN/OUT/37280
Unilever Nutritions
|
586015294850171912
002976948508
|
Regular
SiCepat - HALU - COD
|
Order 11/09 16:28
OP 11/09 16:45
OB 12/09 15:04
|
by 11/09 23:59
Late · 15:04:24
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKUN/OUT/37288
Unilever Nutritions
|
586015232871793873
GTL7203438526
|
Regular
GTL - Reguler - COD
|
Order 11/09 16:28
OP 11/09 16:45
OB 12/09 02:02
|
by 11/09 23:59
Late · 2:02:41
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKUN/OUT/37281
Unilever Nutritions
|
586015282556536273
JY1692375917
|
Regular
J&T - Express - COD
|
Order 11/09 16:28
OP 11/09 16:45
OB 12/09 03:17
|
by 11/09 23:59
Late · 3:17:46
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKWU/OUT/805903
Safi
|
586015217256072907
JY1633635917
|
Regular
J&T - Express - COD
|
Order 11/09 16:28
OP 11/09 16:32
OB 12/09 11:54
|
by 11/09 23:59
Late · 11:54:44
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
|
WHKNG/OUT/363642
Natasha Skincare Official Store
|
260911QSVGDA54
SPXID066651973069
|
Regular
Shopee Express - Standard
|
Order 11/09 16:27
OP 11/09 16:44
OB 12/09 14:35
|
by 11/09 23:59
Late · 14:35:57
|
ORDERAN OVER FORCASE CUTTOFF JAM 3
|
Scorecard Outbound Issue
| No | Tanggal | Issue | Lampiran |
|---|---|---|---|
| 1 | 09 Sept 2026 | Pada pelaksanaan event Twin Date 9.9, terjadi peningkatan actual order yang cukup signifikan dibandingkan forecast yang di sampaikan pada saaat Metting preperation.
Kondisi over forecast ini menyebabkan beban kerja aktual melebihi kapasitas yang telah direncanakan. Manpower yang disiapkan berdasarkan forecast awal menjadi tidak mencukupi, sehingga proses operasional mengalami keterlambatan (late). [SFKE00003] ARI WIBOWO |