Scorecard Outbound

Calculated 15 Nov, 10:40 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Regular · on time 89,680 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKWU/OUT/288531 Safi	582375048198456731 GTL7198586722	Regular GTL - Reguler	Order 31/01 11:14 OP 31/01 11:33 OB 31/01 19:21	by 31/01 23:59 On time	—
WHKNG/OUT/145832 Natasha Skincare Official Store	582374994728485907 JX7071631956	Regular J&T - Express - COD	Order 31/01 11:14 OP 31/01 11:29 OB 31/01 20:42	by 31/01 23:59 On time	—
WHKWU/OUT/288528 Safi	260131FFFVC9JF 004560782402	Regular SiCepat - HALU	Order 31/01 11:13 OP 31/01 11:33 OB 31/01 20:06	by 31/01 23:59 On time	—
WHKNG/OUT/145834 Natasha Skincare Official Store	582375099108590972 TKP8016418091	Regular ID Express	Order 31/01 11:13 OP 31/01 11:29 OB 31/01 20:39	by 31/01 23:59 On time	—
WHKWU/OUT/288529 Safi	582375046842058324 GTL7168046742	Regular GTL - Reguler	Order 31/01 11:13 OP 31/01 11:33 OB 31/01 20:09	by 31/01 23:59 On time	—

WHKWU/OUT/288531

Safi

Regular

582375048198456731 · GTL7198586722 · GTL - Reguler

Order 31/01 11:14 · OP 31/01 11:33 · OB 31/01 19:21

by 31/01 23:59
On time
WHKNG/OUT/145832

Natasha Skincare Official Store

Regular

582374994728485907 · JX7071631956 · J&T - Express - COD

Order 31/01 11:14 · OP 31/01 11:29 · OB 31/01 20:42

by 31/01 23:59
On time
WHKWU/OUT/288528

Safi

Regular

260131FFFVC9JF · 004560782402 · SiCepat - HALU

Order 31/01 11:13 · OP 31/01 11:33 · OB 31/01 20:06

by 31/01 23:59
On time
WHKNG/OUT/145834

Natasha Skincare Official Store

Regular

582375099108590972 · TKP8016418091 · ID Express

Order 31/01 11:13 · OP 31/01 11:29 · OB 31/01 20:39

by 31/01 23:59
On time
WHKWU/OUT/288529

Safi

Regular

582375046842058324 · GTL7168046742 · GTL - Reguler

Order 31/01 11:13 · OP 31/01 11:33 · OB 31/01 20:09

by 31/01 23:59
On time

89680 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.