Scorecard Outbound

Calculated 15 Nov, 10:40 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Regular · on time 89,680 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKNG/OUT/145776 Natasha Skincare Official Store	582374491858241136 JX7073005540	Regular J&T - Express - COD	Order 31/01 10:35 OP 31/01 10:44 OB 31/01 21:29	by 31/01 23:59 On time	—
WHKNG/OUT/145774 Natasha Skincare Official Store	582374434021672939 JX7070217847	Regular J&T - Express - COD	Order 31/01 10:34 OP 31/01 10:44 OB 31/01 21:42	by 31/01 23:59 On time	—
WHKNG/OUT/145773 Natasha Skincare Official Store	582374491406500867 JX7068105840	Regular J&T - Express - COD	Order 31/01 10:34 OP 31/01 10:44 OB 31/01 20:47	by 31/01 23:59 On time	—
WHKNG/OUT/145777 Naavagreen Official Shop	582374475621434742 TKP8017198491	Regular ID Express	Order 31/01 10:34 OP 31/01 10:45 OB 31/01 21:54	by 31/01 23:59 On time	—
WHKNG/OUT/145772 Naavagreen Official Shop	260131FD8CGUPR SPXID068456045511	Regular Shopee Express - Standard - COD	Order 31/01 10:33 OP 31/01 10:44 OB 31/01 20:56	by 31/01 23:59 On time	—

WHKNG/OUT/145776

Natasha Skincare Official Store

Regular

582374491858241136 · JX7073005540 · J&T - Express - COD

Order 31/01 10:35 · OP 31/01 10:44 · OB 31/01 21:29

by 31/01 23:59
On time
WHKNG/OUT/145774

Natasha Skincare Official Store

Regular

582374434021672939 · JX7070217847 · J&T - Express - COD

Order 31/01 10:34 · OP 31/01 10:44 · OB 31/01 21:42

by 31/01 23:59
On time
WHKNG/OUT/145773

Natasha Skincare Official Store

Regular

582374491406500867 · JX7068105840 · J&T - Express - COD

Order 31/01 10:34 · OP 31/01 10:44 · OB 31/01 20:47

by 31/01 23:59
On time
WHKNG/OUT/145777

Naavagreen Official Shop

Regular

582374475621434742 · TKP8017198491 · ID Express

Order 31/01 10:34 · OP 31/01 10:45 · OB 31/01 21:54

by 31/01 23:59
On time
WHKNG/OUT/145772

Naavagreen Official Shop

Regular

260131FD8CGUPR · SPXID068456045511 · Shopee Express - Standard - COD

Order 31/01 10:33 · OP 31/01 10:44 · OB 31/01 20:56

by 31/01 23:59
On time

89680 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.