Scorecard Outbound

Calculated 15 Nov, 10:40 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Regular · on time 89,680 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKWU/OUT/288457 Safi	582374302949737680 002946638475	Regular SiCepat - Reguler - COD	Order 31/01 10:19 OP 31/01 10:32 OB 31/01 20:20	by 31/01 23:59 On time	—
WHKWU/OUT/288456 Safi	582374276310730175 TG3557578707	Regular JNE Express - Reguler - COD	Order 31/01 10:18 OP 31/01 10:32 OB 31/01 20:19	by 31/01 23:59 On time	—
WHKWU/OUT/288454 Safi	582374255530247218 JX7069455649	Regular J&T - Express - COD	Order 31/01 10:18 OP 31/01 10:32 OB 31/01 20:33	by 31/01 23:59 On time	—
WHKNG/OUT/145760 Natasha Skincare Official Store	582374229613905029 TKP8016067496	Regular ID Express	Order 31/01 10:18 OP 31/01 10:44 OB 31/01 21:55	by 31/01 23:59 On time	—
WHKWU/OUT/288451 Wipro Unza Official Store	582374272649561758 002946796475	Regular SiCepat - Reguler - COD	Order 31/01 10:18 OP 31/01 10:32 OB 31/01 20:33	by 31/01 23:59 On time	—

WHKWU/OUT/288457

Safi

Regular

582374302949737680 · 002946638475 · SiCepat - Reguler - COD

Order 31/01 10:19 · OP 31/01 10:32 · OB 31/01 20:20

by 31/01 23:59
On time
WHKWU/OUT/288456

Safi

Regular

582374276310730175 · TG3557578707 · JNE Express - Reguler - COD

Order 31/01 10:18 · OP 31/01 10:32 · OB 31/01 20:19

by 31/01 23:59
On time
WHKWU/OUT/288454

Safi

Regular

582374255530247218 · JX7069455649 · J&T - Express - COD

Order 31/01 10:18 · OP 31/01 10:32 · OB 31/01 20:33

by 31/01 23:59
On time
WHKNG/OUT/145760

Natasha Skincare Official Store

Regular

582374229613905029 · TKP8016067496 · ID Express

Order 31/01 10:18 · OP 31/01 10:44 · OB 31/01 21:55

by 31/01 23:59
On time
WHKWU/OUT/288451

Wipro Unza Official Store

Regular

582374272649561758 · 002946796475 · SiCepat - Reguler - COD

Order 31/01 10:18 · OP 31/01 10:32 · OB 31/01 20:33

by 31/01 23:59
On time

89680 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.