Scorecard Outbound

Calculated 15 Nov, 22:50 · Refresh

January 2026

Counts delivery orders with status Done whose order date (order_tstamp) is in January 2026. The clock runs from OP (op_timestamp) to OB (ob_timestamp); Instant = Instant / Same Day couriers, Regular = the rest.

Scorecard Outbound Summary

Regular: before 17:00:00 (Mon–Sat) → OB by 23:59:59 the same day · Instant: before 15:00:00 → OB within 3 h (+1 h lunch) from max(OP, 09:00:00) · Remark % = (on time + late with a remark) ÷ total

Summary

96,517 orders

On time

Late

Remark

Orders % KPI

91,563 94.87% 99.90% 4,954 5.13% 0.10% 0 94.87% 99.90%

Regular

94,604 orders

On time

Late

Remark

Orders % KPI

89,680 94.80% 99.90% 4,924 5.20% 0.10% 0 94.80% 99.90%

Instant

1,913 orders

On time

Late

Remark

Orders % KPI

1,883 98.43% 99.90% 30 1.57% 0.10% 0 98.43% 99.90%

Remark counts as OK:

Scorecard Outbound Detail

All orders 96,600 Late 4,954 Regular late 4,924 Instant late 30 Needs remark 4,954 Regular · on time 89,680 Show 5 10 per page

DO	Reference	Type	Order → OP → OB	SLA	Remark
WHKPR/OUT/48318 Purina Official Store	260131F8TRKSTY CM42702078366	Regular JNE Express - Reguler	Order 31/01 09:14 OP 31/01 09:20 OB 31/01 22:15	by 31/01 23:59 On time	—
WHKNG/OUT/145667 Natasha Skincare Official Store	260131F8TTG59F SPXID063852226131	Regular Shopee Express - Standard	Order 31/01 09:14 OP 31/01 09:29 OB 31/01 20:21	by 31/01 23:59 On time	—
WHKNG/OUT/145668 Natasha Skincare Official Store	582373340091286760 GTL7117096642	Regular GTL - Reguler - COD	Order 31/01 09:14 OP 31/01 09:29 OB 31/01 20:41	by 31/01 23:59 On time	—
WHKPR/OUT/48316 Purina Official Store	582373397201650804 JX7066964930	Regular J&T - Express	Order 31/01 09:14 OP 31/01 09:19 OB 31/01 19:38	by 31/01 23:59 On time	—
WHKNG/OUT/145824 Natasha Skincare Official Store	260131F8QQAKC6 SPXID060591225201	Regular Shopee Express - Hemat	Order 31/01 09:13 OP 31/01 11:15 OB 31/01 21:04	by 31/01 23:59 On time	—

WHKPR/OUT/48318

Purina Official Store

Regular

260131F8TRKSTY · CM42702078366 · JNE Express - Reguler

Order 31/01 09:14 · OP 31/01 09:20 · OB 31/01 22:15

by 31/01 23:59
On time
WHKNG/OUT/145667

Natasha Skincare Official Store

Regular

260131F8TTG59F · SPXID063852226131 · Shopee Express - Standard

Order 31/01 09:14 · OP 31/01 09:29 · OB 31/01 20:21

by 31/01 23:59
On time
WHKNG/OUT/145668

Natasha Skincare Official Store

Regular

582373340091286760 · GTL7117096642 · GTL - Reguler - COD

Order 31/01 09:14 · OP 31/01 09:29 · OB 31/01 20:41

by 31/01 23:59
On time
WHKPR/OUT/48316

Purina Official Store

Regular

582373397201650804 · JX7066964930 · J&T - Express

Order 31/01 09:14 · OP 31/01 09:19 · OB 31/01 19:38

by 31/01 23:59
On time
WHKNG/OUT/145824

Natasha Skincare Official Store

Regular

260131F8QQAKC6 · SPXID060591225201 · Shopee Express - Hemat

Order 31/01 09:13 · OP 31/01 11:15 · OB 31/01 21:04

by 31/01 23:59
On time

89680 total

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Scorecard Outbound Issue

No	Tanggal	Issue	Lampiran
No issues noted for January 2026.